%0 Journal Article
%T Turnover intentions in a call center: The role of emotional dissonance, job resources, and job satisfaction
%A Chiara Ghislieri
%A Claudio Giovanni Cortese
%A Federica Emanuel
%A Lara Colombo
%A Margherita Zito
%A Monica Molino
%J Archive of "PLoS ONE".
%D 2018
%R 10.1371/journal.pone.0192126
%U https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5798826/