%0 Journal Article
%T Effects of Educational Messaging on Urgent and Emergent Care¨CSeeking Behaviors Among Publicly Insured Populations
%A Andrew Renda
%A Bobby Kapur
%A Elizabeth L. Munnich
%A Jesse Cambon
%A Meredith Williams
%A Shkelzen Hoxhaj
%A Tristan Cordier
%J Archive of "American Health & Drug Benefits".
%D 2018
%X The impact of messaging campaigns on influencing urgent care¨C and emergent care¨Cseeking behaviors, including the use of in-network providers, is not well-understood. Although out-of-network healthcare utilization can have negative financial consequences for patients in narrow network Affordable Care Act plans, individuals with time-sensitive medical conditions, and especially patients visiting the emergency department, may not think about out-of-network issues. Inappropriate or avoidable emergency department visits can also create unnecessary costs for patients
%K care-seeking behavior
%K emergency department
%K emergent care
%K in-network providers
%K messaging strategies
%K out-of-network providers
%K urgent care
%U https://www.ncbi.nlm.nih.gov/pmc/articles/PMC5973246/