%0 Journal Article %T 新媒体环境下旅游品牌的危机传播策略<br>Crisis Communication Strategy of Tourism Brand in New Media Environment %A 杨清华 %A  %A 田中阳 %J 湖南大学报(社会科学版) %D 2017 %X 本文以长沙市橘子洲景区和重庆市神龙峡景区被撤销5A等级后的“危机传播”为个案,探讨了新媒体环境下旅游品牌危机传播话语的新特征,并对政府及旅游管理者就旅游品牌危机传播策略提出了建议:第一,要主动发出权威声音,传播真实准确全面的信息;第二,要及时发声,把握最佳传播时机;第三,要善于发声,拓展优化传播方式。<br>In this paper,I have taken the crisis communication on Changsha Orange Islet Scenic Area and the Dragon Gorge Scenic Area in Chongqing revoked 5A grade as a case.It discusses the new characteristics of tourism brand crisis communication under the new media environment,and puts forward some suggestions on the tourism brand crisis communication strategies:first of all,the government and tourism managers should play an authoritative role in truthfully and accurately spreading information ;secondly,we need to spread the information in time,grasp the best dissemination opportunity;finally,learning how to spread and expand the optimization mode of transmission. %K 新媒体 旅游品牌 危机传播 话语< %K br> %K new media tourist brand crisis communication discourse %U http://hdxbskb.cnjournals.net/ch/reader/view_abstract.aspx?file_no=20170524&flag=1