%0 Journal Article
%T Big Data Framework for Kenya¡¯s County Governments
%A Alex Munyole Luvembe
%A Hillary Mutai
%J Journal of Computer and Communications
%P 1-9
%@ 2327-5227
%D 2019
%I Scientific Research Publishing
%R 10.4236/jcc.2019.71001
%X Digitalization is transforming governments across the globe. At the national level, down to regional and multiple departments in the public institutions, unprecedented change is occurring exponentially as a result of massive digitalization. Digitalization is compelling governments at all levels to embrace voluminous data and institute appropriate multi-channel platforms to support digital transformation. While this is the case, most governments have been caught unprepared thwarting maximum benefits spurred by digitalization. Inherently, the social media and e-participation tools for generating huge amount of data have convoluted most governments¡¯ appetite in Big Data management. This situation is further compounded with the slow pace of adoption of these technological tools by citizens and the public sectors. For enhanced e-citizen satisfaction and engagement, as well as e-participation processes, public institutions need to promote engagement and collaboration. In view of advancing benefits to their citizens, public institutions need to institute appropriate measures to collect citizen¡¯s data. The information collected is vital for public institutions in actualizing what services the citizens want. Using literature reviews and cases, the authors examine Big Data benefits in counties and propose a Big Data model to improve efficiency of e-governance services and productivity in county governments. The authors demonstrate Big Data framework has the aptitude of molding citizen¡¯s opinion in county decision making process. Better use of e-technologies is shown in the proposed model which illustrates sharing resources among various data analytics sources. Our proposed framework based on Big Data analytics is a viable initiative to progress effectiveness and productivity, strengthen citizen engagement and participation and encourage decision-making in e-governance services delivery in the counties.
%K E-Governance
%K Big Data Analytics
%K Social Media
%K Counties
%U http://www.scirp.org/journal/PaperInformation.aspx?PaperID=89752