%0 Journal Article %T The Effect of Online-to-Mobile Trust Transfer on the Foundation of Mobile Banking Trust %A Bangjun Wang %A Chu Shan %J Communications and Network %P 112-115 %@ 1947-3826 %D 2013 %I Scientific Research Publishing %R 10.4236/cn.2013.51B025 %X
The paper mainly studies the influences of trust transfer on the establishment of consumers¡¯ initial trust. Based on the theory of signal transmission and self-efficiency, the study builds a trust transfer model aiming at the same subject between different environments. The results shows that when the consumers¡¯ perceived change of environment is little, prior successful experiences will improve the consumers¡¯ perceptions of self-ability, which probably lowers the effect of bank¡¯s role on the establishment of initial trust. Therefore, banks should cultivate consumers¡¯ perceptions of their relative advantages in the original environment and thus improve the consumers¡¯ dependency in the new environment to avoid the loss of consumers and build a long-term relationship.
%K Trust %K Mobile Banking %K Online-to-Mobile Trust Transfer %U http://www.scirp.org/journal/PaperInformation.aspx?PaperID=45755