%0 Journal Article
%T A System Dynamics Model for the Evaluation of the Productivity of Knowledge-intensive Services
%A Alexander Rannacher
%A Robert Stranzenbach
%A Flavius Sturm
%A Susanne M¨¹tze-Niew£¿hner
%A Christopher M. Schlick
%J iBusiness
%P 55-58
%@ 2150-4083
%D 2013
%I Scientific Research Publishing
%R 10.4236/ib.2013.53B012
%X <p class=\"MsoNormal\">
	<span lang=\"EN-US\">This paper presents an approach to
develop a system dynamics model for the evaluation of the productivity of knowledge-intensive
services. This model is based on the results of a case study as well as on
literature research. At first, this paper gives a short introduction about
knowledge-intensive services and the system dynamics method. The identified
variables as well as their causal relationships will be presented in the
following sections. A recapitulation of the findings and a prospect on further
research conclude the paper.</span><span lang=\"EN-US\"><o:p></o:p></span>
</p>
%K System Dynamics
%K Productivity
%K Knowledge-intensive Services
%U http://www.scirp.org/journal/PaperInformation.aspx?PaperID=39243