%0 Journal Article
%T Service quality model use as one of modern hotel marketing activity
%A Elana A. Yazuchba
%A Irina N. Markaryan
%J European Researcher
%D 2011
%I European Researcher
%X The article concludes that hotel business in modern context should focus on quality management system (quality control system) implementation as a marketing activity, demanding special attention.
%K quality
%K hotel
%K service
%K quality management
%U http://erjournal.ru/journals_n/1309516226.pdf