%0 Journal Article %T Communication, key to visible excellence in Higher Education %A Jos¨¦ Miguel Garc¨ªa Ram¨ªrez %J Journal for Educators, Teachers and Trainers %D 2012 %I Universidad de Granada %X The trend toward ¡°visible excellence¡± allows us to understand how students learn and how teaching influences this learning, taking communication as a key indicator. This study analyzes and evaluates communicative capacity as key indicator of teaching excellence at Trent University (Canada). The participants were 158 teachers who were given a questionnaire with 10 dimensions. The results highlight the need for communicative interaction and especially empathetic listening in order to achieve visible excellence in university teaching. %K Higher Education: educational quality %K communication %K listening %U http://www.ugr.es/~jett/pdf/vol03_02_jett_garcia-ramirez.pdf