%0 Journal Article
%T Customer satisfaction: what can we save?
%A Roberta Lerza
%J Emergency Care Journal
%D 2011
%I PAGEPress Publications
%R 10.4081/ecj.2011.1.3
%X Not available
%K Customer satisfaction
%K Pronto Soccorso
%U http://www.pagepressjournals.org/index.php/ecj/article/view/907