%0 Journal Article
%T IT OUTSOURCING: METHODOLOGY FOR SUPPLIER SELECTION CRITERIA FOR COMPETITIVE ADVANTAGE
%A Sergio Alexandre Sim£¿es
%A Jos¨¦ Wilson de Souza
%A Jos¨¦ Celso Contador
%A Ademir Antonio Ferreira
%J JISTEM - Journal of Information Systems and Technology Management
%D 2012
%I Research Laboratory on Information Systems and Technology Management
%X : Two criteria are usually adopted to select the provider of IT: lower prices or better service qualification of the supplier. This article proposes a strategic approach: the company should hire the provider that best leverage their competitive advantages. This approach implied the need to develop a methodology. To support it, the authors analyzed four models, Porter, RBV (Resource-Based View), Balanced Scorecard and the Weapons and Field Competition. Preferred the latter to be the most complete, qualiquantitative technique and able to accurately align the goals of the IT service firm's to competitive contracting strategy. The methodology was developed and applied to an insurance company and in face of the excellent results, decided to write this article to disclose it.
%K Competitiveness
%K Competitive advantage
%K Fields and Weapons of the Competition
%K Outsourcing
%K Information Technology
%U http://www.jistem.fea.usp.br/index.php/jistem/article/view/10.4301%252FS1807-17752012000100007/295