%0 Journal Article
%T A Cost-Effective Virtual Reference Service: Are Users Satisfied?
%A ¡¡ Arthur Hendricks
%J Journal of Library and Information Science
%D 2005
%I National Taiwan Normal University
%X 퓴Σº79-86
%U http://jlis.glis.ntnu.edu.tw/ojs/index.php/jlis/article/view/455