%0 Journal Article %T A Case Study: A Leader's Commitment to Transparency and Accountability through a Serious Reportable Event %A Jeanette Ives Erickson %A Marianne Ditomassi %A Theresa Gallivan %A Keith Perleberg %J Journal of Hospital Administration %D 2013 %I %R 10.5430/jha.v2n3p1 %X Analysis reveals that most preventable adverse events result from systemic causes, not human error. The senior patient care executive at a leading hospital recounts the unnecessary death of a patient and the investigation that followed. Citing the critical importance of a ˇ°just culture,ˇ± this case study offers a blueprint for managing a serious reportable event. %U http://www.sciedu.ca/journal/index.php/jha/article/view/1878