%0 Journal Article
%T A Research on Employee Ethnocentrism
%A Alptekin S£¿kmen
%A Serdar Tarak£¿£¿o£¿lu
%J £¿£¿letme Ara£¿t£¿rmalar£¿ Dergisi
%D 2010
%I Isarder
%X This study aims to identify ethnocentric behavior tendencies of 129 boundary spanning role employees, who works in 5 star hotels of Ankara, using Employee Ethnocentrism Survey. Also in this study, independent t-test and analysis of variance tests were used to investigate differences, among respondents¡¯ demographic variables. The results demonstrated that, boundary spanning role employees of 5 star hotels in Ankara have moderately ethnocentric tendency, and several significant differences in terms of respondents¡¯ age and gender. Male employees, 39 age and elders, and high school graduates show a higher ethnocentric tendency among the hotel employees.
%K Ethnocentrism
%K Employee Ethnocentrism
%K Hotel Operations.
%U http://www.isarder.org/tr/2010cilt2no3/b22.pdf