%0 Journal Article %T A utiliza o dos servi os de aten o b¨¢sica e de urg¨ºncia no sus de belo horizonte: problema de sa¨²de, procedimentos e escolha dos servi os The utilization of primary care and emergency services in the sus of belo horizonte: health problems, procedures and choice of services %A Maria Raquel Gomes Maia Pires %A Leila Bernarda Donato G£¿ttems %A Tiago Vilela Cupertino %A Lucas Sim£¿es Leite %J Sa¨²de e Sociedade %D 2013 %I Universidade de S?o Paulo %X Avalia-se o uso das unidades b¨¢sicas e de urg¨ºncias do Sistema ¨²nico de Sa¨²de (SUS) de Belo Horizonte (BH). Objetivos: identificar o principal problema de sa¨²de que o cidad o leva ¨¤ Unidade de Pronto-atendimento (UPA) e ¨¤ Unidade B¨¢sica de Sa¨²de (UBS), considerando as especificidades dos n¨ªveis de aten o; caracterizar os principais procedimentos de aten o b¨¢sica e de m¨¦dia complexidade utilizados nesses servi os, comparativamente. Pesquisa do tipo survey, com aplica o direta de question¨¢rio fechado a 997 entrevistados, distribu¨ªdos em 10 UBSs e 7 UPAs. A demanda que chega aos servi os investigados ¨¦ por consultas m¨¦dicas e por procedimentos de enfermagem, motivada por afec es leves, pass¨ªveis de atendimento na aten o b¨¢sica. Os usu¨¢rios v o ¨¤ UBS por ser um servi o pr¨®ximo da resid¨ºncia, de r¨¢pido atendimento e de f¨¢cil deslocamento, caracterizando boa oferta e capilaridade da Sa¨²de da Fam¨ªlia. Verificou-se duplicidade na utiliza o dos servi os, o que contribui para outras investiga es. The use of the Primary Care and Emergency Units of Sistema ¨²nico de Sa¨²de (SUS - Brazilian National Health System) was evaluated in the city of Belo Horizonte (Southeastern Brazil). Objectives: to identify the main health problem that the citizen takes to the Emergency Unit and to the Primary Care Unit, considering the specificities of the health care levels; to characterize the main primary level and second level procedures that are used in these services, comparatively. This is a survey in which a closed questionnaire was administered to 997 interviewees from 10 Primary Care Units and 7 Emergency Units. The demand that arrives at the investigated services is for medical consultations and nursing procedures, motivated by minor affections which can be assisted in the Primary Care Unit. Users go to the Primary Care Unit because it is a service that is close to their homes and provides quick assistance, characterizing good offer and capillarity of the Family Health Program. Duplicity in services utilization was verified, which contributes to further investigations. %K Servi os de sa¨²de %K Avalia o em sa¨²de %K Aten o Prim¨¢ria ¨¤ Sa¨²de %K Health Services %K Health Evaluation %K Primary Health Care %U http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0104-12902013000100019