%0 Journal Article
%T Attrition and Retention of Employees in BPO Sector
%A Ankita Srivastava
%A Yogesh Tiwari
%A Hradesh Kumar
%J International Journal of Computer Technology and Applications
%D 2011
%I Technopark Publications
%X The broad objective of this research is to identify the root causes of attrition and retention in BPOs, analyzing the level of employee motivation, satisfaction and involvement, generate a model for maximizing sustenance of employees in the organization and come up with concrete recommendations, which will eventually be valuable to the organizations to retain their employees for a long term
%U http://ijcta.com/documents/volumes/vol2issue6/ijcta2011020664.pdf