%0 Journal Article %T CALIDAD UNIVERSITARIA: EXPECTATIVAS DE LOS ESTUDIANTES RECI¨¦N INCORPORADOS %A Rub¨¦n Fern¨¢ndez Ortiz %A Leonor Gonz¨¢lez Menorca %A Nicol¨¢s Fern¨¢ndez Losa %A Mar¨ªa Jos¨¦ Segura Andollo %J Revista Nacional de Administraci¨®n %D 2010 %I Universidad Estatal a Distancia %X Currently, there is a major concern about thequality of higher education. Most universities areimpelled to organize themselves in relation to students¡¯expectations and the satisfaction of theirneeds. Universities are fighting to counteract thedecline of student populations and compete fiercely toattract new students. Students¡¯ expectations in relationto their programs are analyzed as well as their demandsin terms of the general competences of the university, itsschools and programs. %K STUDENT SATISFACTION %K EUROPEAN SPACE FOR HIGHER EDUCATION (ESHE) %K UNIVERSITY QUALITY %K COMPETENCES %U http://www.uned.ac.cr/rna/publicaciones/documents/Revistaadministracion14.pdf