%0 Journal Article
%T DEVELOPMENT OF MEASURES TO INCREASE SERVICE QUALITY OF OWNERS ON TERMINAL COMPLEX
%A N. Shramenko
%J §¡vtomob£¿lnyi Transport
%D 2011
%I Harkovskyj Nacionalnyj Avtomobilnyj-dorozhnyj Universitet
%X The technological measures for increasing transport service quality of owners at the terminal are shown. The dependence of additional expenses of processing on time of processing reduction is determined.
%K Terminal handler
%K Quality of transport service
%K Technological measures
%U http://dspace.khadi.kharkov.ua:8080/jspui/bitstream/123456789/102/1/20.pdf