%0 Journal Article
%T The effects of performance appraisal in the Norwegian municipal health services: a case study
%A Fr£¿ydis Vasset
%A Einar Marnburg
%A Trude Furunes
%J Human Resources for Health
%D 2011
%I BioMed Central
%R 10.1186/1478-4491-9-22
%X This article focuses on goal-setting, feedback, participation and training in performance appraisals in municipal health services in Norway; and job motivation, learning and self-assessment of performance are the dependent factors. Questionnaires were distributed to a representative sample of 600 health personnel from the Norwegian municipal health service, with a response rate of 62%. Factor analysis and regression analysis were run in SPSS 12.The study suggests that respondents learn from performance appraisal. Nurses experienced some higher job motivation from performance appraisal than auxiliary nurses. All subordinates perceived higher job motivation after performance appraisal than managers.Useful feedback, active participation and higher education are fundamental elements of discussion in performance appraisal, as well as the role of increasing employees' job motivation. In this study, nurses' job motivation seems to be more effected by PA, than for auxiliary nurses. Both nurses and auxiliary nurses indicate that there is a learning effect from PA. This study may be of interest to health researchers and managers in municipal health services.Performance appraisal (PA) is described as a search for better, more accurate, more cost-effective communication techniques for measuring job performance and job satisfaction. PA is considered to be an important technique for improving the performance of an organization [1-6]. PA has, in many sectors, become an important element of organizational practice [2-5,7-10].The main objective of the present study is to explore the health personnel's experience of PA and job motivation in municipal health service. After an introduction and a brief description of the municipal health service, various and important theories are presented- concerning goal setting, feedback, participation, knowledge and motivation - that are illustrative of how health personnel experienced PA and job motivation. The primary goal is to illuminate employ
%U http://www.human-resources-health.com/content/9/1/22