%0 Journal Article %T Concept of the dealer-service network management on the system approach basis %A Irina MAKAROVA %A Rifat KHABIBULLIN %A Polina BUYVOL %A Eduard BELYAEV %J Transport Problems : an International Scientific Journal %D 2011 %I Silesian University of Technology %X In article the method of improvement of automobile service quality within the limits of a dealer-service network limits, by building of information-logistical system and feedback mechanism adjustment is considered. As operating influence application of the discounts` system calculated on the basis of forward orderings on spare parts arriving from the service centers is offered. %K firm automobile service %K dealer-service network %K information-logistic system %U http://transportproblems.polsl.pl/pl/Archiwum/2011/zeszyt4/2011t6z4_16.pdf