%0 Journal Article
%T A cause and effect two-stage BSC-DEA method for measuring the relative efficiency of organizations
%A Seyed Esmaeel Najafi
%A Seyed Aliakbar Ahmadi
%A Mohammad Fallah
%A Nasser Shahsavaripour
%J Management Science Letters
%D 2011
%I Growing Science
%X This paper presents an integration of balanced score card (BSE) with two-stage data envelopment analysis (DEA). The proposed model of this paper uses different financial and non-financial perspectives to evaluate the performance of decision making units in different BSC stages. At each stage, a two-stage DEA method is implemented to measure the relative efficiency of decision making units and the results are monitored using the cause and effect relationships. An empirical study for a banking sector is also performed using the method developed in this paper and the results are briefly analyzed.
%K BSC-DEA
%K efficiency
%K cause and effect
%K balanced score card
%K data envelopment analysis
%U http://www.growingscience.com/msl/Vol1/msl_2010_6.pdf