%0 Journal Article
%T Expectation and Satisfaction of Parents or Tutors of Users of APAE Assisted at Special Patient Dental Clinic of Dentistry School of Montes Claros State University, Unimontes/MG
%A Luiza Augusta Rosa ROSSI-BARBOSA
%A Adriana Benquerer Oliveira PALMA
%A Igor Machado COELHO
%A Luciana Mara Barbosa PEREIRA
%J Pesquisa Brasileira em Odontopediatria e Cl¨ªnica Integrada
%D 2007
%I Associa??o de Apoio ¨¤ Pesquisa em Sa¨²de Bucal (APESB)
%X Objective: To evaluate expectation and satisfaction of parents/tutors of users of the Association of Parents and Friends of People with Disability (APAE) assisted at the clinic of special patients of the Dentistry School of Unimontes, during the year of 2004 and the first school semester of 2005. Method: In the first consultation, 46 people were evaluated concerning expectation of clinical assistance and, in the end of the treatment, 89.0% of these people answered a satisfaction questionnaire. The statistical analysis applied were Pearson Qui-square test and Fisher exact test (p<0.05). Results: 84.8% have already been assisted at Dental Clinics at Unimontes. Considering expectation of assistance, 71.7% expected dental fillings, 65.2% dental prophylaxes, 45.7% treatment with speech-language pathologist, 41.3% treatment with physiotherapist, 37.0% tooth extraction and 23.9% treatment for tooth pain. Relation to satisfaction, 78.1% conceptualized dental assistance as great and 21.9% as good. Professor recommendations to students were classified as great by 75.6% of interviewed. Considering professional recommendations, 97.5% considered important those given by dentist, 56.1% by speech-language pathologist and 56.1% by physiotherapist. Conclusion: The most frequent expectations reported by the parents/tutors of the users of the clinics have involved the surgical and restorative dental treatment. Researchers were satisfied with the dental assistance. A significant number of users of the APAE were not assisted by physiotherapist and by speech-language pathologist, having, as a result, a low percentage in the evaluation of these services.
%K Disabled persons
%K Dentistry
%K Speech-language pathology
%K Physical therapy
%K Patient satisfaction
%U http://www.uepb.edu.br/eduep/pboci/pdf/Artigo7v71.pdf