%0 Journal Article %T PRISMA: a new model of integrated service delivery for the frail older people in Canada %A R¨¦jean H¨¦bert %A Pierre J. Durand %A Nicole Dubuc %A Andr¨¦ Tourigny %J International Journal of Integrated Care %D 2003 %I Utrecht University Library Open Access Journals %X Purpose: PRISMA is an innovative co-ordination-type Integrated Service Delivery System developed to improve continuity and increase the efficacy and efficiency of services, especially for older and disabled populations. Description: The mechanisms and tools developed and implemented by PRISMA include: (1) co-ordination between decision-makers and managers, (2) a single entry point, (3) a case management process, (4) individualised service plans, (5) a single assessment instrument based on the clients' functional autonomy, and (6) a computerised clinical chart for communicating between institutions for client monitoring purposes. Preliminary results: The efficacy of this model has been tested in a pilot project that showed a decreased incidence of functional decline, a decreased burden for caregivers and a smaller proportion of older people wishing to be institutionalised. Conclusion: The on-going implementation and effectiveness study will show evidence of its real value and its impact on clienteles and cost. %K health services for the aged %K integrated service delivery systems %K frail elderly %K programme evaluation %U http://www.ijic.org/index.php/ijic/article/view/73