%0 Journal Article %T The case manager through the eyes of the users: benefits and failures of a French case management experimentation %A Frederic Balard %A Dominique Somme %J International Journal of Integrated Care %D 2012 %I Utrecht University Library Open Access Journals %K case management %K user¡¯s representations %K qualitative analysis %U http://www.ijic.org/index.php/ijic/article/view/1000