%0 Journal Article
%T Medical Students Learning Communication Skills in a Second Language; Empathy and expectations
%A Muhammad J. Hashim
%A Stella Major
%A Deen M. Mirza
%A Engela A. M. Prinsloo
%J Sultan Qaboos University Medical Journal : SQUMJ
%D 2013
%I Sultan Qaboos University
%X Objectives: Communications skills (CS) training for medical interviewing is increasingly being conducted in English at medical schools worldwide. In this study, we sought to identify whether Arabic-speaking medical students experienced difficulty with the different components of the CS training that were conducted inEnglish. Methods: Individual third-year preclinical medical students (N = 45) were videotaped while interviewing simulated patients. Each student assessed his/her performance on a 13-item (5-point scale) assessment form, which was also completed by the tutor and other students in the group. Results: Of the 13 components of their CStraining, tutors awarded the lowest marks for students¡¯ abilities to express empathy, ask about patients¡¯ feelings, use transition statements, ask about functional impact, and elicit patients¡¯ expectations (P <0.001). Conclusion: The expression of empathy and the ability to elicit patients¡¯ feelings and expectations are difficult to develop in medical students learning CS in a second language.
%K Communication
%K Medical history taking
%K Language
%K Medical students
%K Patient-centered care
%K United Arab Emirates.
%U http://web.squ.edu.om/squmj/archive.asp?year=2013&panelno=0