%0 Journal Article
%T TIC y productividad en las industrias de servicios en Colombia
%A Mar¨ªa Ver¨®nica Alderete
%A Luis Hernando Guti¨¦rrez
%J Lecturas de Econom¨ªa
%D 2012
%I Universidad de Antioquia
%X This paper analyzes the determinants of labor productivity in the services firms of Colombia. In particular, we examine the relation between information and communication technologies ¨CICT¨C (in terms of investment and use) and productivity. The study finds that ICT investment and use jointly increase labor productivity in about 18% on average. The empirical evidence supports the hypothesis that ICT technological resources (both in equipment investment and ICT use), together with non-ICT capital, training, and the proportion of foreign capital and permanent workers are the main determinants of productivity increase in the Colombian services firms.
%K ICT
%K productivity
%K internet
%K services
%U http://aprendeenlinea.udea.edu.co/revistas/index.php/lecturasdeeconomia/article/view/14773/12932