%0 Journal Article %T QUALITY IN EDUCATION %A Keith Sandrock %J South African Journal of Industrial Engineering %D 2012 %I SAIIE %X ENGLISH ABSTRACT: This is an attempt to set out a methodology for improving quality in a university department. AFRIKAANSE OPSOMMING: Hierdie bydrae is 'n poging om 'n prosedure vir die verbetering van kwaliteit binne die departement van 'n universiteit uiteen te sit. %U http://sajie.journals.ac.za/pub/article/view/420