%0 Journal Article
%T Applying Inverse Process Approach of QFD to Software Quality Assessment
用QFD逆过程法评估软件质量
%A FENG Zhen
%A ZHANG Suo-Di
%A
冯珍
%A 张所地
%J 计算机系统应用
%D 2010
%I
%X Software quality is the integration of a set of software inherent characteristics to meet users' needs. An inverse process approach of quality function deployment to assess software quality is proposed based on users' needs. Customer satisfaction is measured according to the given quality characteristic. The process and mathematic model to measure software quality is shown. The empirical study indicates that the method is effective in assessing software quality. According to users' needs and the evaluating results, software quality and customers' satisfaction degree are continuously improved.
%K software quality
%K user needs
%K QFD
%K inverse process
软件质量
%K 用户需求
%K 质量功能配置
%K 逆过程
%U http://www.alljournals.cn/get_abstract_url.aspx?pcid=5B3AB970F71A803DEACDC0559115BFCF0A068CD97DD29835&cid=8240383F08CE46C8B05036380D75B607&jid=D4F6864C950C88FFCE5B6C948A639E39&aid=F9D8420DDFDF5EF642C42404417555EC&yid=140ECF96957D60B2&vid=2A8D03AD8076A2E3&iid=94C357A881DFC066&sid=1B97AE5098AEB49C&eid=F1177A9DF1349B63&journal_id=1003-3254&journal_name=计算机系统应用&referenced_num=0&reference_num=8