%0 Journal Article
%T Classification Algorithm and Its Application in Telecom Customer Retention<br>分类算法及其在电信客户保持的应用
%A ZUO Guo-Cai
%A ZHOU Rong-Hua
%A FU Kai-Yao
%A <br>左国才
%A 周荣华
%A 符开耀
%J 计算机系统应用
%D 2012
%I 
%X Due to an increasingly competitive telecommunications market, in order to Keep customers, to prevent me loss of customers, enhance the competitiveness of enterprises, this paper uses DBSCAN algorithm to the loss of customers data types, analysis of customer loss, combined with the decision tree ID3algorithm in customer churn prediction, experimental results show that, two kinds of algorithm combined, makes the customer churn prediction accuracy obtained improved.
%K data mining
%K DBSCAN algorithm
%K decision tree ID3 algorithm
%K customer retention<br>数据挖掘
%K DBSCAN算法
%K 决策树ID3算法
%K 客户保持
%U http://www.alljournals.cn/get_abstract_url.aspx?pcid=5B3AB970F71A803DEACDC0559115BFCF0A068CD97DD29835&cid=8240383F08CE46C8B05036380D75B607&jid=D4F6864C950C88FFCE5B6C948A639E39&aid=2F008F04A30914BA1DFD0D06119EBF6D&yid=99E9153A83D4CB11&vid=659D3B06EBF534A7&iid=F3090AE9B60B7ED1&sid=04445C1D2BDA24EE&eid=3807A018A482B1BC&journal_id=1003-3254&journal_name=计算机系统应用&referenced_num=0&reference_num=7