%0 Journal Article
%T The Model of Transferring Demand Situations Based on Customer Value<br>顾客价值驱动的需求状态转移知识模型研究
%A WAN Ying-hong
%A LI Jiang
%A LI Huai-zu
%A QIAN Yuan-yuan
%A <br>万映红
%A 李江
%A 李怀祖
%A 钱园园
%J 系统工程理论与实践
%D 2004
%I 
%X Building the model of customer demand knowledge is the key of the supplier decision-making for the customer demand-responded. On the basis of the customer value, this paper analyzes characteristics and structures about the customer demand problems, and concludes that the demand objects, the individual ability and the environment of the demand are the main factors that affect the formation of the abvious demand and the obscure demand, and lead to the differences of the perceptive values. Then this paper builds the model of the knowledge that the model of transferring demand situations.
%K customer value
%K demand problem
%K transferring demand situations
%K knowledge model<br>顾客价值
%K 需求问题特性
%K 需求状态转移
%K 需求知识模型
%U http://www.alljournals.cn/get_abstract_url.aspx?pcid=01BA20E8BA813E1908F3698710BBFEFEE816345F465FEBA5&cid=962324E222C1AC1D&jid=1D057D9E7CAD6BEE9FA97306E08E48D3&aid=A18DF970BB5D707F&yid=D0E58B75BFD8E51C&vid=B91E8C6D6FE990DB&iid=0B39A22176CE99FB&sid=286FB2D22CF8D013&eid=11B4E5CC8CDD3201&journal_id=1000-6788&journal_name=系统工程理论与实践&referenced_num=8&reference_num=9