%0 Journal Article
%T A Study of Innovation Activities in Software and Computer Services Companies
%J Management
%@ 2162-8416
%D 2012
%I 
%R 10.5923/j.mm.20120203.01
%X This paper analyzes the results of a study of innovation activities in software and computing services companies. We propose a new model which takes into account the role played by several factors and firms¡¯ resources in the development of innovative activities, exploring the relationships between a set of organizational, technological, financial and information-based resources, as well as other aspects such as cooperation with other agents and companies.We employ a Structural Equation Model and the PLS technique in order to validate the theoretical model proposed in this research. The data come from the Spanish National Statistics Institute¡¯s Survey on Firms¡¯ Technological Innovation, and the sample is composed by 823 observations referred to firms in the sector of software and computer services.The main results show that human resources (R&D and higher education personnel) is the most important factor that positively affects R+D activities, followed by financial resources (R&D expenses) and contingent factors (firm¡¯s size and type of market). At the same time R&D activities, information management and technological resources have a positive effect on product and process innovation. Finally, R+D activities, innovation results and information management have a positive influence on business results.
%K Innovation Activities
%K Innovation in Services
%K Software
%K Computer Services
%K R&D Investment
%K R&D Personnel
%K PLS
%K Structural Equation Model (SEM)
%U http://article.sapub.org/10.5923.j.mm.20120203.01.html