%0 Journal Article
%T £¿Conocen los usuarios sus deberes y derechos?: Una evaluaci¨®n posterior a una intervenci¨®n
%A Camargo Figuera
%A Fabio Alberto
%A Parra
%A Dora In¨¦s
%A Rey G¨®mez
%A Roc¨ªo
%A G¨®mez Quintero
%A Wilson Joseph
%A Alfonso Hern¨¢ndez
%A Erlith Patricia
%A Almeida Rueda
%A Laura Mar¨ªa
%J Revista de la Universidad Industrial de Santander. Salud
%D 2011
%I Universidad Industrial de Santander
%X introduction: patients rights and responsibilities are a fundamental factor in on health system and a service quality indicator of the service, for that reason, health-care institutions have the responsibility to promote ther awareness not only among health-care and management staff, but also in their users, so that these could demond their compliance. objectives: to determine the users level of knowledge or awareness in terms of their rights and responsibilities in a third-level health-care institution. materials and methods: a transversal cut descriptive study was conducted after implementation of an educational project aimed to socialize users rights and obligations among patient population. a sample group of 369 users was calculated, with 95.0%, trust level, 80.0% statistical power, 50.0% expected awareness prevalence, and 95.0% (45.0-55.0%) ic. simple random sampling was conducted. consent in writing was obtained from all participants. results: fifty four point seven (54.7%) of users had good awareness level, with 40.5% acceptable and 4.8% deficient. awareness level was higher than that for a previous sampling. 10.9% of users stated having received information regarding their rights and responsibilities, of which 40.4% obtained their knowledge at the ese-hus. conclusions: most users showed good patients rights and responsibilities awareness levels, despite the fact that they had not received information in that respect. salud uis 2011; 43(1): 11-19.
%K patients rights
%K patient advocacy
%K patients' obligations.
%U http://www.scielo.org.co/scielo.php?script=sci_abstract&pid=S0121-08072011000100003&lng=en&nrm=iso&tlng=en