%0 Journal Article
%T Exploring Hotel Management Innovation
%A Chieh-Heng Ko
%J Open Access Library Journal
%V 5
%N 12
%P 1-15
%@ 2333-9721
%D 2018
%I Open Access Library
%R 10.4236/oalib.1104997
%X <div style="text-align:justify;">
	<span style="line-height:1.5;">The study of management
innovation has gained relevance in recent years, but there is a lack of
empirical research analyzing the factors that favor it. This article
contemplates two types of antecedents of management innovation in the
hospitality industry. In the internal context of the company, the influence of
the employees¡¯ knowledge and skills is analyzed, as well as the company¡¯s capacity
to integrate this knowledg</span><span style="line-height:1.5;">e. In the external setting, an evaluation is
performed of the way relationships established with tourist industry agents and
external change agents affect the development of management innovation. The
data obtained from 27 firms operating hotel establishments in Taiwan show that
both the internal resources and the relations with external change agents
determine the introduction of management innovations. However, access to
knowledge held by tourist industry agents does not influence management
innovation.</span>
</div>
%K Management Innovation
%K Human Capital
%K Integration Capability
%K Social  Relationships
%U http://www.oalib.com/paper/5300739