%0 Journal Article
%T A Qualitative Study of LibrarianĄŻs Negative Emotions in Taiwan
%A Su-May Sheih Chen
%J Journal of Library and Information Studies
%D 2003
%I National Taiwan University
%X Literature in emotional management has considered that emotions of employees may have important organizational implications. In librarianship, emotions also play an important role in affecting librariansĄŻ attitude to patrons and in turn his/her job performance. Yet the exploration of emotion has not been much studied in TaiwanĄŻs librarianship. Hence, the purpose of this study is trying to explore librariansĄŻ perception and causes of negative emotions in the library settings in Taiwan. The result indicates that librarians in Taiwan experience significant levels of negative emotions, and interpersonal relationship appears as one of the most important causes.[Article content in Chinese]
%K Emotion
%K Negative emotion
%K Librarian
%U http://jlis.lis.ntu.edu.tw/article/v1-2-3.pdf