%0 Journal Article %T An Investigation of Collaboration Processes in an Online Course: How do Small Groups Develop over Time? %A Namsook Jahng %J International Review of Research in Open and Distance Learning %D 2012 %I Athabasca University Press %X This study investigated communication patterns and behavior in problem-solving groups in a graduate online course. An inductive qualitative analysis method was employed to analyze 732 messages that were retrieved from small group forums. The current study identified a temporal pattern of group development was in comparison with existing theoretical models: the traditional group development model (Tuckman, 1965; Tuckman & Jensen, 1977) and the punctuated equilibrium model (Gersick, 1988; 1991). All the groups had two working phases and three decision-making points. The temporal pattern of group behavior was close to the phase transition concept of GersickĄ¯s model. Some groups tended to undergo TuckmanĄ¯s stages, but their development stages were not necessarily sequential or hierarchical. Thus, it is concluded that GersickĄ¯s model could be more useful for researchers and instructors to better understand and assist online students in problem solving collaborative activities. %K Group development %K collaboration %K communication %K behavior %K problem-solving %U http://www.irrodl.org/index.php/irrodl/article/view/1211/2281