%0 Journal Article
%T Variables relacionadas con la satisfacci¨®n del paciente de los servicios odontol¨®gicos
%A L¨®pez-Soto
%A Olga Patricia
%A Cerezo-Correa
%A Mar¨ªa del Pilar
%A Paz-Delgado
%A Alba Luc¨ªa
%J Revista Gerencia y Pol¨ªticas de Salud
%D 2010
%I Pontificia Universidad Javeriana
%X this study aimed at relating sociodemographic variables, anxiety levels and oral health beliefs with the level of patient satisfaction in oral health. a sample of 342 patients was selected by systematic sampling. dissatisfied patients were characterized by using a total prosthesis, by considering that oral diseases can be serious and treatments are costly and by recognizing that dental diseases affect self-esteem and that they are afraid of visiting the dentist. dissatisfaction was related to sociodemographic characteristics, severe anxiety, general and dental health condition, perceived susceptibility and benefits, self-efficacy, fear to visit the dentist, easy access to a dentist and the need to visit the dentist for a check-up.
%K patient satisfaction
%K dental care
%K quality of health care
%K dentist-patient relations
%K self efficacy
%K dental care
%K patient satisfaction
%K quality of health care.
%U http://www.scielo.org.co/scielo.php?script=sci_abstract&pid=S1657-70272010000100009&lng=en&nrm=iso&tlng=en