This study aimed to investigate the role of
education in promoting citizens’ awareness about the issue of wastewater
network and facilities in order to reduce the technical, economic, social and
environmental problems. This is a descriptive-survey research. Questionnaire
was used to collect data. Citizens of district 1 of Water and Wastewater of
Mashhad were population of this research including 384 people. SPSS 18 was used
to analyze data both descriptive and inferential statistics. Kolmogorov-Smirnov
test was used for testing normality of the data. One-sample t-test, chi-square test and Spearman
rank correlation test, were used to test hypotheses of research. Both of
hypotheses of research were confirmed. Hypotheses are effective including raising awareness of citizens in the implementation
and proper operation of wastewater network. The results show there is a direct
relationship between knowledge level and education level. Due to management,
economic, cultural problems, lack of trust and lack of citizen satisfaction, as
well as their low level of awareness, implementation and operation of the
facility are faced with a problem. According to the results, developing an
educational program for citizens and its implementation by public relations and
public education by water and Wastewater Company seems essential.
Cite this paper
Mohammadi, Z. , Lahijanian, A. and Mehrabadi, A. R. (2017). Investigate the Role of Education for Increasing Citizens’ Awareness in the Implementation and Operation of Wastewater Collection System. Open Access Library Journal, 4, e3961. doi: http://dx.doi.org/10.4236/oalib.1103961.
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