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Computing Capabilities of Knowledge Workers in the Kuwaiti Health Sector

DOI: 10.4236/oalib.1103504, PP. 1-13

Subject Areas: Sociology

Keywords: ICT Skills, Health Workers, Healthcare, Kuwait, Hospitals, Health Information System

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Abstract

Knowledge workers in health care can function well in their clinical and professional practice if they have adequate computing capabilities and they apply them optimally in their work setting. Health information systems (HIS), patient health records (PHR), health databases, health portals, etc. are becoming the essential work-context for these knowledge workers. These professionals have to be equipped with relevant IT competencies in order to be usefully functional, productive and value-driven. HIS was implemented in 2006 in one of the major public hospitals in Kuwait. Thus far the system is partially functional and many of its strengths are not adequately exploited. The Purpose of this study was to examine whether health professionals possess needed computing capabilities and what role did these play in the optimization of the HIS. We conducted a survey administering a questionnaire to a stratified random sample of 210 knowledge workers. We received 130 responses and analyzed data using 124 of the usable responses. In this paper we have reviewed perceptions about the computing capabilities of these professionals, inadequacies they had reported, problems they had encountered, and the role of IT unit in the organization.

Cite this paper

Rehman, S. U. and Chaudhry, A. S. (2017). Computing Capabilities of Knowledge Workers in the Kuwaiti Health Sector. Open Access Library Journal, 4, e3504. doi: http://dx.doi.org/10.4236/oalib.1103504.

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