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Search Results: 1 - 10 of 18549 matches for " Public service "
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Public Service Leadership Competency Framework [PSLCF]: Is It a Holy Grail of Service Delivery?  [PDF]
Ramadhani Marijani
Open Journal of Social Sciences (JSS) , 2017, DOI: 10.4236/jss.2017.510015
This paper evaluates Tanzania Public Service Leadership Competency Framework [TPSLCF] so as to establish the extent to which it addresses the core knowledge needs of the government. Based on public administration viewpoint, semantic and linguistic analyses are used to compare the knowledge needs of the government as proposed by the President’s inaugural speech, the national research priorities and the TPSLCF. The findings indicate that to a large extent, the TPSLCF addresses the core knowledge needs of the government and therefore has the potential to improve public service delivery. However, the findings further signify that currently the TPSLCF does not stand as a holy grail of service delivery as there are some critical facets in it which need improvement. It is recommended in this paper that there is a need to review and customize TPSLCF as the way to align it with the current and future needs of the leaders and the governments. The article concludes with implications for future research and practices.
Modern Bureautration Models  [PDF]
H. A. Jamaluddin
Open Journal of Social Sciences (JSS) , 2018, DOI: 10.4236/jss.2018.610003
Abstract: The bureacracy service is very important by state and citizen to be studied which is comprehensive to see the condition of bureacracy service in Indonesia compared with Southern Asia states such as Malaysia, Singapore, Thailand, Brunei, Cambodja, Laos, Myanmar; they have different bureacracy services suitable with the interest of the state and citizen. For Indonesia, the bureacracy service is still the service decentralization; to be part of state and public, regent is interested with service, so it is difficult to get service standard which is ideal. The result of research concludes that the bureacracy service in Southern Asia namely Singapore applied modern bureacracy service which was oriented on happiness, pride and loyalty. The effectivity of government, new public management, new public service and modern bureacracy service, represent the important component which is needed in a government. The model of modern bureacracy service is oriented on service pattern which is simple, clear, safe, timely, transparent, efficient, economical, and equitable.
Scheduling Mobile Data Services in a Bluetooth  [PDF]
Xiaoyu Liu, Kin Choong Yow
Int'l J. of Communications, Network and System Sciences (IJCNS) , 2010, DOI: 10.4236/ijcns.2010.33040
Abstract: Public buses play an important role in public transportation in most parts of the world and it is still the dominant public transportation mode in some regions. Nowadays, as people switch to a mobile lifestyle, they spend significant amount of time on the traveling to work, back and forth. However, not much research has been done on how to provide some on-board service for those commuters in the public bus. This paper presents a Bluetooth-based system which is inexpensive, yet flexible, and scalable to serve commuters in a personalized manner using Bluetooth enabled mobile phones. However, from the Bluetooth specification, one Bluetooth dongle can connect to at most seven other Bluetooth devices. As we expect more than 7 users to use the services provided in the Bluetooth-based system (a full double-deck bus can carry around 100 passengers), we need to work out an effective scheduler to schedule all the private services on the Bluetooth servers in the bus. This paper also describes a scheduling algorithm that exploits the park mode feature of the Bluetooth specification to allow more users to have access to the Bluetooth services on the bus.
The Research about Factors and Countermeasures of Influence Changsha-Zhuzhou-Xiangtan Urban Agglomeration Development of Public Sports Service in China  [PDF]
Luojing Zhu, Xinsen He
iBusiness (IB) , 2013, DOI: 10.4236/ib.2013.53B030

The paper analyzed the Changsha-Zhuzhou-Xiangtan urban agglomeration sports public service in China. There are many influence factors about Changsha-Zhuzhou-Xiangtan urban agglomeration sports public service. As follows: 1) The complexity of Administrative districts restricted balance development of the sports public services in the Changsha-Zhuzhou-Xiangtan urban agglomeration; 2) Dual economic structure of urban and rural areas result in imbalance of city and countryside development; 3) The single outlay source of sports funds has restricted the development and affected the increase of quality of sports public service. At the same time, I put forward the corresponding countermeasures and Suggestions: 1)T Choose compound administration model to be administrative model of Changsha-Zhuzhou-Xiangtan urban agglomeration; 2) Promoting urban and rural integration to realize equalization of sports public service; 3) Improving sports public service system of the community; 4) Actively exploring multi-channel financing of sports and optimizing sports funds structure; 5) Establishing fairly detailed Assessment system associated with sports public service.

Status Quo, Problems and Counter Measures for the Sports Public Service System of Suzhou  [PDF]
Dongdong Bao, Duanyang Ren, Zhangzhi Ge
American Journal of Industrial and Business Management (AJIBM) , 2014, DOI: 10.4236/ajibm.2014.410064
Abstract: We analyze the status quo of Suzhou sports public service system by the method of literature, questionnaire, interview etc. Such countermeasures are proposed as the target of perfecting the supporting and guaranteeing system, involving improve the sports facilities, increase public investment, expand the supply of sports public services channels, construct the performance evaluation system for sports public service and so on, as the development of countermeasures.
Business Process Reengineering in Government Agencies: Lessons from an Experience in Mexico  [PDF]
Jaime Torres Fragoso
Journal of Service Science and Management (JSSM) , 2015, DOI: 10.4236/jssm.2015.83040
Abstract: This paper is based on the findings from two research projects in the Mexican port subsector and shows evidence that business process reengineering is a viable tool for government reform in Latin America. The paper opens with a brief description of New Public Management (NPM), a model used in recent efforts for state reform in the region of Latin America. The modernization of Mexican ports is based on the NPM paradigm. The following section includes a definition of business process reengineering, its methodology and relevance for the public sector. Subsequently, the development of the projects is outlined, including their main objectives and justification, the methodology used, the participating employees, and the results achieved. The findings of these projects are both significant and thought-provoking. The paper concludes with a series of recommendations for the implementation of business process reengineering in the public sector.
A Study on Work Autonomy of Public Servant in China  [PDF]
Haibo Yu, Ran An, Bingtao Zhu
Open Journal of Social Sciences (JSS) , 2017, DOI: 10.4236/jss.2017.55020
Abstract: Public service motivation is an emerging focus in recent years. From the perspective of public service motivation theory, this study investigated the possible influencing factors of public service motivation. Based on a sample of 382 public servants through questionnaire survey, we got a result that work autonomy is significantly correlated with public service motivation.
Professionalism of staff as a major factor for the efficiency of public service in the Republic of Bulgaria
Cherkezov V.
Sociosfera , 2011,
Abstract: This article aims to support the thesis that the professionalism of staff employed in Public Service in the Republic of Bulgaria should be put forth as a major factor for Administration’s effectiveness. It is recommended staff professionalism to be identified as a main priority of the Bulgarian government. Up-grading of training in public administration, career development opportunities and introducing of a code for employee ethic and integrity will contribute for the improvement of public service in general and for its successful integration in the European Administrative Space.
Is the Botswana Public Service Customer-Centric?
Sebusang E.M. Sebusang,Nkisang N. Moeti
Journal of Applied Sciences , 2005,
Abstract: Botswana unlike other mature democracies depends largely on the public sector for the delivery of goods and services. Government and her public corporations pretty much dominate the corporate landscape; with the sad reality that failure to perform by the sector compromises the economic well being of the country. We have carried out research to map out how far Botswana`s public sector is from adopting customer-centric work models. Starting with the assumption that the public sector is not customer focussed we devised a questionnaire to solicit information from the public on their perceptions and experiences of being served by public officers. Eighty two respondents selected on the basis of variation in age, work experience, nationality, gender and workplaces constituted the survey. The mode of administration of this instrument was both hand delivery and electronic mail. The major constraints of the sampling and data gathering forms revolved around possible misrepresentation of the sample population (being exclusively Gaborone residents) and potential bias emanating from the use of the electronic mail as a medium of communication, thus excluding all those that are not online. In spite of all these concerns, the results of the survey confirm, most emphatically (92.5%) that the public service needs to be more customer-focussed, with a huge 80.2% saying they greatly agree with the need for this customer focus.
Public Confidence in the Police: The Impact of Verbal Encounters  [PDF]
Kari R?nneberg
Open Journal of Modern Linguistics (OJML) , 2012, DOI: 10.4236/ojml.2012.21001
Abstract: The main part of ordinary police work consists of patrolling and answering calls, which means that most police officers are in a daily and direct contact with members of the public. During such encounters, especially if they take place by means of a telephone, language not only provides an important means to solve problems and exert social control, but it also helps to build relations, as well as to inspire confidence and trust. In this way, the communication process between police and the public provides the basis for police legitimacy and consequently, for successful police work. This article examines the impact of verbal communication between police officers and members of the public during day-to-day encounters, and shows how the linguistic and interactional choices of the police, e.g. when formulating a rejection or an-swering a request, may affect their relationship with the public in general, in positive as well as negative ways.
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