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Search Results: 1 - 10 of 30664 matches for " CAF Model "
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Quality management in services – requirements of the standard ISO 9001:2000 and the model CAF
Gabriela Bogdanovská,?ubica Floreková,Ján Terpák
Acta Montanistica Slovaca , 2007,
Abstract: This paper presents the quality management in services and compares a difference between the requirements of the International Standard ISO 9001:2000 Quality Management Systems” and The Common Assessment Framework.The International Standard ISO 9001:2000 Quality Management Systems. Fundamentals and vocabulary.” Describes the service the result of at least one activity necessarily performed at the interface between the supplier and customer and is generally intangible.The customer isan operative element of the quality management system. The quality management system is that part of the organization’s management system that focuses on the achievement of results, in relation to the quality objectives, to satisfy the needs, expectations and requirements of interested parties, as appropriate.The organization shall establish, document, implement and maintain a quality management system and continually improve its effectiveness, also after the follow-up certification that obtain a competitive advantage, by the application standard ISO 9001:2000 "Quality management systems. Requirements." The measurement result is composite at a public organisation, because it is that branch service in which they are specified as a long-time destination. The CAF has been designed for use in all parts of the public sector, applicable to public organisations at the national/ federal, regional and the local level. Using the CAF provides an organisation with a powerful framework to iniciatite a process of continuous improvement.
12 Years of the National Quality Award of the Slovak Republic
Monika Jurkovi?ová,Katarína Ka?ubová
Quality Innovation Prosperity , 2012,
Abstract: The objective of the article is to present twelve years of the National Quality Award of the Slovak Republic, survey results of the awarded organisations and their benefits for the success of the organisation. The basis is previous knowledge of recognition based on the EFQM Excellence Model and CAF Model in the Slovak Republic. The questionnaire survey has been used completed with respondent’s allegation. The aim of the survey was to gain proposals for improvements for the following annual sets of the National Quality Awards of the Slovak Republic to raise quality awareness and competitiveness of Slovak private and public organisations. The following findings were main conclusions. The most effective way of how to approach potential competition participants it to approach them with a direct email information. Expectations of most organisations entering the competition have been met. The quality model implementation and site visit based recommendations were main benefits of participating in the competition that resulted in success and added value in different areas of the organisation and its performance. Organisations that have an experience of at least one year participation in the competition claim its importance. It is also confirmed by the fact that organisations that became winners of its category in the past, backtrack to the competition after three and more years to benchmark their improvements and advancement. The competition is a strong tool that is able to assist an organisation on its journey to success and excellence.
The Youth Academy Café: Gaining the Voices and Perspectives of Youth through Conversation  [PDF]
Michelle Cook, Joyce Levingston, Stanley Ebede, Brian Hadley, Younis Al-Hassan, Dong Yub Back, Marie Adebiyi, Christopher R. Edginton
Sociology Mind (SM) , 2019, DOI: 10.4236/sm.2019.91001
Abstract: The purpose of this article was to gain the voices of youth and to help community leaders from youth service organizations developing an understanding of the concerns and issues facing young people in today’s ever changing society. Youth voices are a valuable resource for community agencies who serve the population. Through implementing the World Café methodology, an environment was constructed to create meaningful conversation in a comfortable, mutually respectful and engaging environment. This qualitative study recruited 43 individuals (14 males and 29 females, age: 14 - 18) to discuss the following seven questions: 1) Can you discuss the ways you think the community can enhance the empowerment of youth? 2) How can we help young people live a life of meaning? 3) What do you see as a barrier or obstacle in reaching your post high school goals and how can we help? 4) In what ways do you think social media can be employed to understand the issues and concerns of youth? 5) What specific concerns in our community do young people face? What can we do to help you handle these concerns? 6) What do you think the community can do to enhance your wellbeing? And 7) What can the community do to assist young people in finding employment? Ultimately, the findings urge that program planners, government officials and policy makers as well as the citizenry, should continuously provide a respectful, meaningful and professional platform for youths to contribute their voice. As youth leaders, the sense of responsibly to appropriately lead young people should not minimize the importance of providing that sense of place to the youth. The five major themes that have emerged include: 1) empowerment and the need for expression; 2) the importance of living a meaningful life; 3) improving ways of knowing and awareness of opportunities; 4) lack of a gathering places; 5) the impact of social media; and 6) need to promote wellness. Conclusion and implications are discussed.
Modelagem matemática para a secagem de clones de café (Coffea canephora Pierre) em terreiro de concreto = Mathematical modeling for drying coffee (Coffea canephora Pierre) berry clones in concrete yard
Osvaldo Resende,Renan Vieira Arcanjo,Valdiney Cambuy Siqueira,Silvestre Rodrigues
Acta Scientiarum : Agronomy , 2009,
Abstract: Objetivou-se com o presente trabalho estimar e avaliar as curvas de secagem do café da espécie Coffea Canephora e ajustar diferentes modelos matemáticos aos valores experimentais de quatro clones. Foram utilizados frutos de café dos clones: Cpafro 194, Cpafro 193, Cpafro 167 e Cpafro 180, colhidos com os teores de água iniciais de 1,20; 1,32; 1,51 e 1,46 (decimal b.s.), respectivamente. A secagem prosseguiu em terreiro de concreto até que o produto atingisse o teor de água de, aproximadamente, 0,10 (decimal b.s.). Aos dados experimentais foram ajustados dez modelos matemáticos, citados na literatura específica e utilizados para representa o do processo de secagem de produtos agrícolas. Pelos resultados obtidos e com base em parametros estatísticos, pode-se concluir que o modelo de Page foi adequado para representa o da secagem dos quatro clones de caféanalisados. Além desse, para o clone Cpafro 180, os modelos Verna, Dois Termos e Aproxima o da Difus o também se mostraram satisfatórios na descri o do fen meno. O tempo necessário para a secagem em terreiro de concreto dos clones de café Cpafro 194,Cpafro 193, Cpafro 167 e Cpafro 180, até o teor de água de 0,10 (decimal b.s.), foi de 117,5 h, e o coeficiente de difus o foi de 4,50 x 10-11; 5,17 x 10-11; 5,08 x 10-11 e 5,50 x 10-11 m2 s-1,para os clones analisados, respectivamente. The objective of this work was to obtain and evaluate thedrying curves for the coffee berry species Coffea Canephora, and to fit different mathematical models into the experimental data of four clones. Coffee berries from the following clones were used: Cpafro 194, Cpafro 193, Cpafro 167 and Cpafro 180, harvested at moisturecontents of 1.20; 1.32; 1.51 and 1.46 (decimal d.b.), respectively. The drying continued in a concrete yard until the moisture content of 0.10 (decimal d.b.) was achieved. Ten mathematical models cited in literature were fitted to the experimental data in order torepresent the drying process. According to the results and based on the statistical parameters, it can be concluded that the Page model represents well the drying of four coffee berry clones; for the clone Cpafro180, the Verna and other models were also satisfactory in describing the phenomenon. The drying time in concrete yard for coffeeberry clones Cpafro 194, Cpafro 193, Cpafro 167 and Cpafro 180, up to the moisture content of 0.10 (decimal d.b.) was 117.5 hours and the diffusion coefficient was 4.50 x 10-11; 5.17 x 10-11; 5.08 x 10-11 and 5.50 x 10-11 m2 s-1, for analyzed clones, respectively.
Enfriamiento de café pergamino seco a granel utilizando aireación mecánica controlada
Ospina M. Julio E.,Cruz Mery Cecilia,Trejos Ricardo A.
Ingeniería e Investigación , 1992,
Abstract: Con el fin de garantizar que el café almacenado a granel conserve su calidad durante el tiempo necesario de almacenamiento, se estudió el enfriamiento del café pergamino seco en silos experimentales de dimensiones: 0.5m x 0.5m y 2.8 m de altura, utilizando aire enfriado mecánicamente. Los rangos estudiados fueron: temperatura de 10 a 220C humedad relativa de 66 a 98%y contenido de humedad del grano de 8 a 13.57% b.h. Durante la etapa de almacenamiento se evaluó la variación de la calidad del café según los criterios de coloración de la almendra, población de microorganismos y prueba de taza; paralelamente se dejaron muestras almacenadas en sacosa las condiciones de Chinchiná, como muestra testigo buscando determinar la bondad del almacenamiento a granel, también se dejó un silo sin aireación para determinar el efecto de la aireación controlada en la calidad del café.
Constituintes voláteis de cafés "gourmet" e mole do cerrado do triangulo mineiro em fun o da torra
Nascimento Evandro Afonso do,Morais Sérgio Ant?nio Lemos de,Rocha Rafael Souza
Ciência e Tecnologia de Alimentos , 2003,
Abstract: Neste trabalho foi estudada a varia o da composi o dos voláteis de dois cafés "gourmet" e de um café mole em fun o do grau de torrefa o. Os cafés provenientes de Araguari, cerrado do Triangulo Mineiro, foram submetidos à torra americana (gr os marrons claros), média (gr os marrons) e forte (gr os pretos) e, em seguida, moídos e submetidos a uma destila o por arraste de vapor em contra-corrente com diclorometano. A análise de cromatografia gasosa acoplada à espectrometria de massas (CG-EM) dos constituintes voláteis mostrou que piridina, pirazina e derivados, furfural e derivados s o os principais constituintes voláteis dos cafés analisados. Mostrou ainda que n o é possível diferenciar os três tipos de café pelos compostos dominantes (concentra o acima de 1%) no aroma. Foi observado também que a torra afeta sensivelmente os resultados, sendo que a torra americana, usada normalmente na prova da xícara para classifica o sensorial de cafés, produz alguns voláteis de forte impacto no aroma que n o aparecem na torra média nem na forte, além de apresentar concentra es dos componentes mais comuns muito diferentes daquelas observadas nas outras duas torras.
Presence of Aspergillus and other fungal symbionts in coffee beans from Colombia
Gamboa-Gaitán Miguel ángel
Acta Biológica Colombiana , 2012,
Abstract: Fungi are common inhabitants of plants and plant-derived products. Some of these fungal species are potentially dangerous to human health since they are able to produce chemical substances that alter normal physiological activity. There are no studies about natural mycoflora associated with coffee beans in Colombia, and nothing is known about the presence and abundance of toxigenic fungal species in Colombian coffee. In this study 5,000 coffee beans were studied by plating them on potato-based artificial culture medium and it was shown that potentially toxigenic fungal taxa (mostly from genera Aspergillus, Fusarium, Penicillium), are currently found in Colombian coffee beans. This is true for all steps of coffee processing, from berries in trees to toasted grains, including packed coffee ready for retail in supermarkets. Results show that the distribution of these fungi is not random among different steps of coffee processing, which means that some steps are more vulnerable to infection with some fungi that others. The convenience of establishing a program devoted to detect fungi and/or mycotoxins in Colombian commodities, specially coffee, is discussed here.
Efeito das tinturas de café torrado e moído nos níveis séricos de colesterol, triglicerídeos e glicose em ratos diabéticos
LUCIANA MARQUES CARDOSO,TaNIA TOLEDO DE OLIVEIRA,ALOíSIO DA SILVA PINTO,AGNALDO RODRIGUES DE MELO CHAVES
Revista de Ciências Farmacêuticas Básica e Aplicada , 2011,
Abstract: O consumo de café tem sido associado ao menor risco de diabetes tipo 2 (DM2). Evidências epidemiológicas sugerem que o alto consumo de café pode reduzir o risco de diabetes mellitus. O presente trabalho teve como objetivo avaliar o efeito de tinturas de café torrado e moído nos níveis plasmáticos de colesterol, trigliceróis e glicose em ratos diabéticos. A indu o do diabetes foi realizada através da administra o intraperitoneal de aloxano e as tinturas foram elaboradas utilizando café torrado e moído. Após 30 dias de tratamento, foram realizadas determina es bioquímicas. As tinturas de café solúvel promoveram aumento nos níveis de colesterol e as percentagens de redu o das concentra es de glicose e triacilglicerídeo variaram entre 20 e 24% e entre 51 a 57%, respectivamente. A partir dos resultados obtidos, concluiu-se que os tratamentos com o café solúvel sustentam a hipótese de que o café está associado ao menor risco de DM2. Palavras-chave: Tinturas. Café. Diabetes. ABSTRACT Effect of tincture of ground roasted coffee on plasma levels of cholesterol, triglycerides and glucose in diabetic rats The consumption of coffee has been associated with a lower risk of type 2 diabetes (DM). Epidemiological evidence suggests that high consumption of coffee may reduce the risk of diabetes. The aim of this study was to assess the effects of a tincture (hydroethanolic extract) of roasted and ground coffee on plasma levels of cholesterol, triglycerides and glucose in diabetic rats. The diabetes was induced by intraperitoneal administration of alloxan. The induced diabetic rats were then treated for 30 days by gavage with various doses of the coffee tincture. After the treatment, biochemical blood tests were carried out on the rats. The coffee tincture provoked moderately increased levels of cholesterol, but the concentrations of glucose and triglycerides were reduced by 20-24% and 51-57%, respectively. From these results, it was concluded that the treatment with coffee extract supports the hypothesis that coffee is associated with a lower risk of type 2 DM. Keywords: Tinctures. Coffee. Diabetes.
VARIABLE PRODUCTION COSTS VERSUS SALES PRICES OF COFFEE IN THE SECOND YEAR OF GROWTH VARIABLES DE LOS COSTOS DE PRODUCCIóN VERSUS PRECIO DE VENTA DEL CULTIVO DEL CAFé EN EL SEGUNDO A O DE LABRANZA VARIáVEIS DOS CUSTOS DE PRODU O VERSUS PRE O DE VENDA DA CULTURA DO CAFé NO SEGUNDO ANO DA LAVOURA
Sérgio Lemos Duarte,Carlos Ant?nio Pereira,Marcelo Tavares,Ernando Ant?nio dos Reis
Rege : Revista de Gest?o , 2013,
Abstract: The second year of co ee growth is characterized by replanting to replace plants that did not developsatisfactorily. The objective of this study was to investigate how this activity a ected the sales prices. TheAgrianual, the yearbook of Brazilian agriculture, provided the costs and sales prices used for the period1999 to 2008. For cost variables the Kolmogorov-Smirnov (Lilliefors) test was applied to verify normality ofthe data. Then the Spearman correlation coe icient and Pearson correlation coe icient were calculated toanalyze whether they were correlated linearly. Further the coe icient of determination was calculated, thatdefines how much of a cost variable is explained by the variable sales price. Finally, a linear regressionequation verified the dependence between variables, together with a standard error of estimate. Resultsshowed that in the second year of growth with replanting and the twelve cost variables a similar behavior could be drawn for nine cost variables with the sales price. Therefore inputs may be given to the ruralproducer for budget planning and a method for cost analyses. El segundo a o de la labranza del café está marcado por su replantación en sustitución a las plantas que tuvieron algún problema de desarrollo. El objetivo de este trabajo fue investigar de qué forma se realizó esecomportamiento, en el cultivo en cuestión, en relación al precio de venta. Para eso, se utilizaron los datosdel Agrianual, el anuario de la agricultura brasile a, de costos y precios de venta del periodo de 1999 a2008. Fue aplicado en las variables de costos el test de Kolmogorov-smirnov (Lilliefors) para verificar lanormalidad de los datos. Posteriormente, se calculó el coeficiente de correlación de Spearman y elcoeficiente de correlación de Pearson, para analizar si ellos estaban correlacionados linealmente. Sefinalizó con el cálculo del coeficiente de determinación, que define cuanto de una variable de costos seexplica por la variable del precio de venta; además de eso, se obtuvo la ecuación de regresión linear paraaveriguar la dependencia entre las variables, junto con el error-estándar de estimación. El resultadoobtenido dejó evidente que en el segundo a o de plantación del café, de las doce variables del costo, seconsiguió trazar un comportamiento semejante de nueve variables de costo con el precio de venta. De estamanera, se puede ofrecer al produ O segundo ano da lavoura do café é marcado por seu replantio, em substitui o às plantas que tiveramalgum problema de desenvolvimento. O objetivo deste trabalho foi investigar de que forma se deu es
Coffee, from “colonato to rural proletarization Café, do colonato ao bóia-fria
Yoshiya Nakagawara
Semina : Ciências Sociais e Humanas , 1994, DOI: 10.5433/
Abstract: This article shows a general view of the transformations occurred in the Brazilian coffee agriculture, centered in the states of S o Paulo and Paraná. It presents a study on the different forms of social labor force and of production relations which are involved in the coffee agriculture. It sums up the social and economic role that coffee agriculture represented to Brazil as a whole. O artigo tra a uma vis o geral das transforma es verificadas na cafeicultura no território brasileiro, particularmente nos Estados de S o Paulo e Paraná. Apresenta um estudo sobre as diferentes formas de rela es sociais de trabalho e de produ o, envolvendo a cafeicultura. Sintetiza o papel social e econ6mico que o café representou para o Brasil.
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