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Search Results: 1 - 10 of 144432 matches for " Abednego F. Okoe "
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Determinants of Online Banking Adoption among Ghanaian University Students  [PDF]
Benjamin B. Angenu, Fedelis Quansah, Abednego F. Okoe
Journal of Service Science and Management (JSSM) , 2015, DOI: 10.4236/jssm.2015.82020
Abstract: The objective of this study is to determine bank customers’ awareness of Internet banking and the effect of trust and customer loyalty on Internet banking adoption intentions. The study employed the survey research design. The population of the study consisted of university students in Ghana. The convenience sampling technique was used to select the respondents. Data were analysed using multiple regression. The findings indicate that the respondents are aware of Internet banking. Additionally, the study found awareness, trust and customer loyalty as antecedents of Internet banking adoption. Recommendations have been provided at the end of the study.
Determinants of Bank Selection: A Study of Undergraduate Students in the University of Ghana  [PDF]
Robert E. Hinson, Aihie Osarenkhoe, Abednego Feehi Okoe
Journal of Service Science and Management (JSSM) , 2013, DOI: 10.4236/jssm.2013.63021

The aim of this study is twofold: first, to investigate bank selection criteria among undergraduate students in the University of Ghana, and second, to relate this study with previous findings on the same phenomenon. Extant studies have adopted mainly quantitative approach. In order to bridge this gap and contribute to existing knowledge, qualitatively inspired research design was adopted, thus facilitating in-depth understanding of the determinants of bank selection. Findings show that convenience, bank staff-customer relations and banking services/financial benefits are the first three most important determining factors. Furthermore, happiness, joyfulness, cheerfulness and delight are feelings derived after a banking service; whiles sadness, anger and deceit are avoided. Studies on the bank selection criteria employed by undergraduates are scanty inWest Africa, and this study makes a contribution in that direction. Future studies will continue from this one.

Technology-Based Service Encounter—A Study of the Use of E-Mail as a Booking Tool in Hotels  [PDF]
Aihie Osarenkhoe, Jotham Mbiito Byarugaba, Mabel Komunda Birungi, Abednego Feehi Okoe, Az-Eddine Bennani
Journal of Service Science and Management (JSSM) , 2014, DOI: 10.4236/jssm.2014.76039
Abstract: Highlighted in this paper, is the extent to which a technological interface that enables customers to produce a service outcome, independent of direct service-employee involvement, is used by hotels of various categories in France. Extant literature has, to date, devoted more attention to the use of interpersonal buyer-seller interactions in the process of creating service outcomes. This paper aims to fill this void by contributing to existing knowledge on customer interactions with technology-based self-service delivery options. An exhaustive sample of 240 hotels located across 120 cities in France constituted the empirical setting. A one-way ANOVA that tested differences between means was used to assess the impact of hotel category (independent variable) on response time (dependent variable) among hotels in France. The findings show that there is significant dissimilarity in responsiveness across the hotel categories. A major implication of these findings for management is that the speed with which enquiries from current and potential customers are responded to is most likely a prelude to providing good quality technology-based buyer-seller interactions to create positive service outcomes using the Internet/e-mail. Major concepts in customer relationship management include the response speed of firms to questions and problems during the service encounter. The main contribution of this study is that it builds on existing literature on interpersonal and technological interfaces.
Service Quality in the Banking Sector in Ghana
Abednego Feehi Okoe,Judith Serwa Adjei,Aihie Osarenkhoe
International Journal of Marketing Studies , 2013, DOI: 10.5539/ijms.v5n2p81
Abstract: In the contemporary business milieu and “era of customer”, delivering quality service is a sine qua non in ongoing strategy of most business firms and constitutes integral ingredient for success and survival in present day′s competitive environment. This study investigates the role that service quality plays in the Ghanaian banking sector and its impact on service delivery. A sample of 400 customers encompasses four major indigenous and foreign banks. SERVQUAL dimensions of service quality were used to structure the questionnaire. William L. Boyd, Myron Leonard, and Charles White’s Standard Instrument for weighting of rating of service quality attributes was the sampling procedure adopted. Data collected was analyzed using one sample T- test of the mean weighted differences between perception and expectation of customers. This, in an attempt to determine whether there is a significant gap between expectation and perception at 5% level of significance. Empirical findings from this study show that gaps exist between customers’ expectations and perceptions of service delivery in all the banks even though the banks performed better on the tangibility dimension. Despite this observation, the banks retained their customers. This study, therefore, concludes that where a gap exists between customer expectation and perception of service delivery, service quality is perceived as low and customer dissatisfaction results. However, dissatisfied customers did not necessarily defect. The study therefore confirms the theory that service quality is a necessary but not a sufficient condition for maintaining strong relationship with customers.
Gender and the Labour Market in Ghana: The Relationship in Terms of the Family, the Market and the State  [PDF]
Ridwan Abukari, Ransford Okoe Odai
Advances in Applied Sociology (AASoci) , 2018, DOI: 10.4236/aasoci.2018.84015
Abstract: The phenomenon of sex-segregation in the labour market continues to exist in a growing economy such as Ghana. The sex-based traditional occupational system of the economic sector is deeply rooted in the beliefs systems of the people. And so, the gender division of labour continues to define gender relationship among people in the society. Consequently, gender division of labour finds meaning and interpretation within the labour market in Ghana. However, for some reasons, people do overcome this occupational segregation by engaging in jobs that are by custom not meant for their sexuality. This statement reveals an inherent assumption about gender and the labour market; which needs further reflection and critical analysis. This paper focuses on gender and the labour market in Kumasi (a commercial town in Ghana); focusing on the gender identities, ideologies as well as symbols that affect the whole gamut of the labour market as a gendered institution in Ghana. Similarly, how the labour market interacts in the context of the family and the state respectively, will also be given a fair attention. The argument is categorised into ten steps: first; introduction of the subject matter, second; the region of Kumasi; the unit of analysis, third; methodology, fourth; an overview of the labour market in Ghana, fifth; the mode of entering/gaining access into food vending industry by men, sixth; challenges men face in the food vending industry in Kumasi, seventh; gender in food vending business verses socio-cultural practices, eighth; gender-labour market nexus; implication on the family and the state and finally, what the State, civil society organisations as well as the individuals or groups, need to do to improve this sector are recommended.
Antimicrobial Properties of Sisal (Agave sisalana) Used as an Ingredient in Petroleum Jelly Production in Swaziland
Dlamini Abednego M,P.E. Zwane; N. Nkambule
Current Research Journal of Biological Sciences , 2010,
Abstract: A petroleum jelly product containing sisal extract (Agave sisalana) used to improve the skin integrity has been claimed to have antimicrobial properties, however, these claims have not been scientifically proven. The aim of the study was to investigate the antimicrobial properties of the Agave sisalana containing petroleum jelly. A microbial inhibition test using disc assays and a Delvo test w ere used to determine the antimicrobial properties of sisal extract. The results indicated that sisal has anti-microbial substances. The sisal extract inhibited growth of Escherichia coli and Bacillus stearothermophilus. Results have also shown that the sisal’s antimicrobial active ingredient is oil soluble. It was concluded that the petroleum jelly product contain antimicrobial properties but the sisal concentration in the product may not be sufficient for a com plete growth inhibition of microorganisms.
Numerical Investigation of the Thermal Management Performance of MEPCM Modules for PV Applications
Abednego Oscar Tanuwijava,Ching Jenq Ho,Chi-Ming Lai,Chao-Yang Huang
Energies , 2013, DOI: 10.3390/en6083922
Abstract: The efficiency of photovoltaic modules decreases as the cell temperature increases. It is necessary to have an adequate thermal management mechanism for a photovoltaic module, especially when combined with a building construction system. This study aims to investigate via computational fluid dynamics simulations the heat transfer characteristics and thermal management performance of microencapsulated phase change material modules for photovoltaic applications under temporal variations of daily solar irradiation. The results show that the aspect ratio of the microencapsulated phase change material layer has significant effects on the heat transfer characteristics and the overall thermal performance of the two cases examined with different melting points (26 °C and 34 °C) are approximately the same.
Evaluating the Relationship between the Banking System Stability and the Internal Capital Adequacy Assessment Process: Evidence from the Egyptian Banking Sector  [PDF]
Karim F. F. Mohamed
Journal of Financial Risk Management (JFRM) , 2018, DOI: 10.4236/jfrm.2018.74020
Abstract: In the repercussions of the latest financial crisis that have occurred on the years 2008-2009, to fortify the stability of the banking systems, policy makers, and the Basel Committee on Banking Supervision—BCBS, together with national regulators have built up a few safety measures, and structures to guarantee that banks establishments keep up adequate capital levels through using risk management tools, in specific the Internal Capital Adequacy Assessment Processes (ICAAP). They all have called for thorough evaluations and assessments for the structure and components of risk management frameworks, tools, and practices whether by banks, regulators, analysts and risk management experts consistently, to ascertain the adequacy of the banking systems, policies, arrangements and techniques for overseeing risks, and guaranteeing the sufficiency of holding appropriate capital levels for confronting normal, as well as adverse and unexpected situations or emergencies. The main objectives of this research study are to shed the light on the ICAAP as one of the main keys of risk management programs, a process by which banks can use to ensure that they operate with an appropriate level of capital, forward looking processes for capital planning covering a broad range of risks across banks, activities beyond simple capital management, and bring together risk and capital management activities in a form that can be used to support business decisions. The research study shall evaluate the significant relationship between the Banking System Stability (dependent variable) and the Internal Capital Adequacy Assessment Process (ICAAP—independent variable) with evidence from the Egyptian Banking Sector.
Creation and Analysis of Earth’s Surface Roughness Maps from Airborne LiDAR Measurements in Downtown Urban Landscape  [PDF]
Fahmy F. F. Asal
Journal of Geographic Information System (JGIS) , 2019, DOI: 10.4236/jgis.2019.112015
Abstract: The Earth’s surface roughness constitutes an important parameter in terrain analysis for studying different environmental and engineering problems. Authors gave different definitions and measures for the earth’s surface roughness that usually depend on exploitation of digital elevation data for its reliable determination. This research aimed at exploring the different approaches for defining and extraction of the Earth’s surface roughness from Airborne LiDAR Measurements. It also aimed at evaluating the effects of the window size of the standard deviation filter on the created roughness maps in downtown landscapes using three known approaches namely; standard deviation filtering of the Digital Elevation Model (DEM), standard deviation filtering of the slope gradient model and standard deviation filtering of the profile curvature model. In this context, different roughness maps have been created from Airborne LiDAR measurements of the City of Toronto, Canada using the three filtering approaches with varying window sizes. Visual analysis has shown color tones of small roughness values with smooth textures dominate the roughness maps from small window sizes of the standard deviation filter, however, increasing the window sizes has produced wider variations of the color tones and rougher texture roughness maps. The standard deviations and ranges of the roughness maps from LiDAR DEM have increased due to increasing the filter window size while the skewness and kurtosis have decreased due to increasing the window size, indicating that the roughness maps from larger window sizes are statistically more symmetrical and more consistent. Thus, kurtosis has decreased by 53% and 82% due to increasing the window size to 7 × 7 and 15 × 15 respectively. The standard deviations of the roughness maps from the slope gradient model have increased due to increasing the window size till 15 × 15 while they have decreased with more increases. However, skewness has decreased due to increasing the window size till 15 × 15 and the kurtosis has decreased with higher rate till window size of 11 × 11. In the roughness maps from the profile curvature model, the ranges and skewness have decreased by 93.6% and 82.6% respectively due to increasing the window size to 15 × 15 while, kurtosis has decreased by 58.6%, 76.3% and 93.76% due to increases in the filter window size to 5 × 5, 7 × 7 and 15 × 15 respectively.
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Nieuwe West-Indische Gids , 1949,
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