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The Role of Organizational Development to Improve the Jordanian Universities Effectiveness  [cached]
Husam Mahmmud Jamil Abu-Hamour
International Journal of Business and Management , 2012, DOI: 10.5539/ijbm.v7n19p76
Abstract: This study aimed to clarify the role of organizational development to improve the effectiveness of the Jordanian universities. The study was applied on (80) employers in the units of planning, development and quality assurance within six Jordanian universities, including three public and three private universities. A questionnaire was developed in order to measure the study variables. It consisted of (40) items, of which (30) items for measuring organizational development and (10) for measuring the effectiveness of the university. The study instrument had acceptable indications of validity and reliability. The study results showed that the reality of organizational development in the Jordanian universities is high, the level of effectiveness of the Jordanian universities is high, and the presence of a statistically significant impact regarding development of the organizational dimensions (organizational factors, material potentials, technological means) in improving the effectiveness of the Jordanian universities. The study recommended for the necessity to work on enabling the appropriate delegation of authority for employees in the units of organizational development at Jordanian universities and focusing on the feedback from the implementation of organizational development processes.
Relationship between Incentives and Organizational Performance for Employees in the Jordanian Universities  [cached]
Marwan Al-Nsour
International Journal of Business and Management , 2011, DOI: 10.5539/ijbm.v7n1p78
Abstract: The purpose of this study is to investigate the impact of financial and moral incentives on organizational performance for the employees of the Jordanian Universities. This study aims at identifying the role of the Jordanian universities in meeting the employees' societal needs, knowing the implemented incentives approach and knowing the level of performance in the Jordanian universities. Statistical packages for social sciences (SPSS) program was used for descriptive analysis. Five universities were selected for the purpose of this study. The main findings indicate that there is an adequate level of incentives provided to employees. Financial incentives ranked in 1st place while moral incentives ranked in the 2nd place. Also, it was found that there is a high level of organizational performance. Customer satisfaction ranked in the 1st place, internal business process in the 2nd place followed by learning and growth. There is relationship between financial & moral incentives and organizational performance as well as between financial & moral incentives and internal business process and customer satisfaction. There is an effect of moral incentives on learning & growth but there is no relationship between financial incentives and learning & growth. Finally, this study has verified further research opportunities that could enrich the understanding of Incentives and organizational Performance in the universities of Jordan.
Information Technology Investments and Organizational Performance of the Telecommunications Industry in Ghana  [cached]
Godfred Yaw Koi-Akrofi,Joyce Koi-Akrofi
Research Journal of Information Technology , 2011,
Abstract: The main objective of this study was to find whether IT investments had any positive effects on organizational performance of Telecoms companies. Another objective was also to come out with a model to explain the dynamics of IT investments covering from the factors that necessitates IT investments to the performance of these investments. The focus was from 2000 to 2006. Mobile subscriber base in Ghana grew from 215928 to 4966797, or by approximately 2300.21% from 2001 to 2006 (calculated from data taken from Ghana’s National Communications Authority website www.nca.org.gh). This represents huge IT investments made over the years. As to whether this investment resulted in the performance of these companies or not is what this study tried to unravel. A diagrammatical model was developed as mentioned earlier. At the firm level the results were consistent with the work of Alpar and Kim (1990) who also did not find positive effects of IT investments on performance. Like Strassmann (1985), this study also found no correlation between IT and Return on Investment (ROI) at the firm level. At the industry level however, there were positive effects. This piece of work is purposely meant for all managers, IT professionals, and engineers who take decisions in organizations, government institutions, as well as educational institutions pertaining to Information Technology investments. It will help them make informed decisions, and also to maximize the performance of IT investments once they are made.
The Impact of Organizational Climate upon the Innovative Behavior at Jordanian Private Universities as Perceived by Employees: A Field Study  [cached]
Mousa A. Al-Saudi
International Business and Management , 2012, DOI: 10.3968/j.ibm.1923842820120502.1025
Abstract: The study aims at investigating the impact of organizational climate on the innovative behavior at Jordanian private Universities. To achieve the purposes of this study, a questionnaire was developed and distributed to 841 employees, of which 612 questionnaire were analyzed. The Statistical Package of Social Sciences (SPSS.15) was used to analyze the relevant data. The results indicate that the level of the perception of the respondents towards the dimensions of organizational climate was medium, and their perceptions towards the innovation behavior were high. In addition, the study finds out there was a significant effect with statistical indicators for the dimensions of the organizational climate on the innovation behavior among respondents. The study recommends the need to enhance and develop the employees and to allocate sufficient funds to support the employees creativity at Jordanian private Universities through a good system of incentives. Key words: Organizational climate; The innovative behavior; Jordanian private universities
Leadership Behaviors, Organizational Culture, and Incidents Reporting Practices as Perceived by Jordanian Nurses, Literature Review  [PDF]
Islam A. Ahmed Oweidat
Open Journal of Nursing (OJN) , 2019, DOI: 10.4236/ojn.2019.99073
Abstract: Background: Safety of patients and their families is recognized as a priority for all healthcare organizations all over the world; therefore, exploring the variables that influence patient safety issues is paramount. Objective: This literature review is to detect the gab in the body of knowledge regarding issues of incidents reporting practices, leadership behaviors, and organizational culture especially in Jordanian context, as well as, to give reflection about the searched studies and to address the strength and weakness points of each study as well. The design of the current article was literature review of twenty five studies. Results: The current review revealed that most of the research studies were conducted in order to explore the perceptions of healthcare providers about patient safety issues, and clinical incidents reporting practices as well, however, there are few studies that were conducted in order to investigate the influence of leadership behaviors and organizational culture on incidents reporting practices as perceived by Jordanian hospitals’ registered nurses. Moreover, it seems that in Jordanian context, it is not fully understood the influence of leadership behaviors and organizational culture on incidents reporting practices as perceived by Jordanian hospitals’ registered nurses. Conclusion: It is imperative for researchers to fill the gap that existed in the body of knowledge regarding the variables of leadership behaviors, hospitals’ organizational culture and incidents reporting practices in order to enhance patient safety and safety practices in health care organizations. Relevance to clinical practice: Exploring the influence of leadership behaviors and organizational culture on incidents reporting practices among registered nurses in Jordan is highly recommended. Finally, the current review identifies the gap in the body of knowledge regarding the mentioned above variables.
The Impact of Internal Marketing on Internal Service Quality: A Case Study in a Jordanian Pharmaceutical Company  [cached]
Amjad Abu ELSamen,Muhammad Alshurideh
International Journal of Business and Management , 2012, DOI: 10.5539/ijbm.v7n19p84
Abstract: The purpose of this research is to examine the impact of Internal Marketing (IM) on the Perceived Internal Service Quality (ISQ). Data was collected from 225 employees working in a Jordanian Pharmaceutical company. Our results indicated that that there is a positive relationship between Internal Marketing dimensions and perceived Internal Service Quality in varying magnitude. Further, our investigation showed that the dominant dimension of IM was found to be Recruitment with the stronger impact on all perceived internal service. Service providers are recommended to apply IM strategy in order to enhance perceived ISQ foster better external service quality.
The Relationship between Organizational Commitment and Organizational Learning (Boroojerd Telecommunication Company as Case Study)  [PDF]
Javad Mehrabi,Mehrdad Jadidi,Fridodin Allameh Haery,Mehrdad Alemzadeh
International Journal of Academic Research in Business and Social Sciences , 2013,
Abstract: The purpose of this study is to study the relationship between organizational commitment and organizational learning among employees of Borojerd Communication Company. The statistical population of the study is employees of Borojerd Communication Company. The sample size was determined 162 based on Morgan table of sampling for population with 280 members. The sample members selected by random sampling method. In order to gather data, the standard questionnaire of Myer and Allen with 18 items to measuring organizational commitment and also the standard questionnaire of Johtibabo et al. for organizational learning with 66 items were used. In order to examine validity of the questionnaire, content validity was used and then the questionnaire correct and modified by some management professors and final version of the questionnaire designed. Also Crocbach’s Alpha was used to examine reliability of the questionnaire. Pearson correlation coefficient was the most important statistical method that used to analyzing hypotheses and concluding results in SPSS. The results of the study indicate that there are significant relationships between organizational commitment and organizational learning. Also significant relationships were found among different levels of organizational learning with organizational commitment and learning in individual, group, and organizational levels.
Managing Organizational Knowledge:An empirical Study in Jordanian pharmaceutical industry  [cached]
Khaled Mohammad Ahmad Algharibeh
Communications of the IBIMA , 2010,
Abstract: Enabling knowledge creation (EKC) is an important issue in knowledge society. This study empirically examines the relationship between enabling knowledge creation and knowledge conversion in Jordanian pharmaceutical industry. Currently, managers need to support knowledge creation process rather than control it. Enablers knowledge may be able this. Previous studies have not clearly identified nor demonstrated the relationship between the enabler’s knowledge and the knowledge conversion. This study is focusing on the question what are the enabler’s knowledge that effects on the knowledge conversion. The purpose of this research is to identify if a positive relationship between the enabler’s knowledge and the knowledge conversion. A positivistic approach was adapted using quantitative data. A survey aimed at employees in Jordanian pharmaceutical industry population was conducted in an effort to investigate the knowledge conversion and to examine the relationship of enabler’s knowledge and the improvement of knowledge conversion. [ Article available in mobile phone format]
'Context, Content, Process' Approach to Align Information Security Investments with Overall Organizational Strategy  [PDF]
Pankaj Pandey
Computer Science , 2015, DOI: 10.5121/ijsptm.2015.4403
Abstract: Today business environment is highly dependent on complex technologies, and information is considered an important asset. Organizations are therefore required to protect their information infrastructure and follow an inclusive risk management approach. One way to achieve this is by aligning the information security investment decisions with respect to organizational strategy. A large number of information security investment models have are in the literature. These models are useful for optimal and cost-effective investments in information security. However, it is extremely challenging for a decision maker to select one or combination of several models to decide on investments in information security controls. We propose a framework to simplify the task of selecting information security investment model(s). The proposed framework follows the 'Context, Content, Process' approach, and this approach is useful in evaluation and prioritization of investments in information security controls in alignment with the overall organizational strategy.
Exploring the Relationship between Corporate Social Responsibility, Employee Engagement, and Organizational Performance: The Case of Jordanian Mobile Telecommunication Companies  [PDF]
Bader Yousef Obeidat
Int'l J. of Communications, Network and System Sciences (IJCNS) , 2016, DOI: 10.4236/ijcns.2016.99032
Abstract: The aim of this research is to explore the relationship between corporate social responsibility, employee engagement, and organizational performance in Jordanian mobile telecommunication companies. A total of 350 questionnaires containing 37 items?were used to collect information from the respondents. Multiple and simple regression analyses were conducted to test the research hypotheses. Results of the current study revealed that corporate social responsibility (both internal and external) and employee engagement (vigor, absorption, and dedication) have a significant positive relationship with organizational performance. Also, the results revealed that there is a significant positive relationship between corporate social responsibility (internal CSR and external CSR) and employee engagement. The Baron and Kenny mediation model and Sobel test were used to test whether employee engagement mediated the relationship between corporate social responsibility and organizational performance. The results showed that employee engagement fully mediated the relationship in a significant way. The results of the current study have many managerial implications for mobile telecommunication companies. In order to enhance organizational performance, decision makers must work on creating and maintaining an efficient corporate social responsibility agenda, which would increase employees’ engagement in their work which will lead to improved performance outcomes.
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