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Analytical Study for Seeking Relation Between Customer Relationship Management and Enterprise Resource Planning  [PDF]
Asif Perwej
Computer Science , 2012,
Abstract: Enterprise Resource Planning (ERP) is a integration of various resources of any organization. It is computer software. All kinds of organization data that is relating to each and every function of the organization are available in ERP. So most of the big business organizations are implementing ERP and some of the medium, small scale companies are also using ERP system. CRM in an organization helps to retain their existing customers as well as capturing new customers for their products. So it makes the organization to produce those goods required by their consumers. This paper focuses mainly on the merging of CRM and ERP through Neural Networks.
Enterprise Resource Planning Systems: the Integrated Approach  [PDF]
Sergey V. Zykov
Computer Science , 2006,
Abstract: Enterprise resource planning (ERP) systems enjoy an increasingly wide coverage. However, no truly integrate solution has been proposed as yet. ERP classification is given. Recent trends in commercial systems are analyzed on the basis of human resources (HR) management software. An innovative "straight through" design and implementation process of an open, secure, and scalable integrated event-driven enterprise solution is suggested. Implementation results are presented.
Enterprise Resource Planning Implementation in Small and Medium Enterprises  [PDF]
M. S.Tufail,S. P. Untawale
International Journal on Theoretical and Applied Research in Mechanical Engineering , 2012,
Abstract: To improve productivity and overall performance, Enterprise Resource Planning (ERP) is one of the solutions for the Small and Medium Enterprises (SMEs) in order to face the global challenges. Though ERP systems, which evolved from Manufacturing Resource Planning (MRP II) systems, have many advantages, there are some failure stories also. The successful implementation of ERP systems is a challenging task. Evidence shows that the number of failing ERP projects is increasing. This means that a model is necessary to help companies avoid previous mistakes and provide them with understanding of how ERP implementation can be effectively carried out and what its essential success components are. This paper review the several issues that one has to contend with when implementing an ERP system in the SME segment like awareness, perception, earlier implementation, cost change management, HRP, and top management commitment etc.
The Effect of Total Quality Management, Enterprise Resource Planning and the Entrepreneurial Orientation on the Organizational Performance: The Mediating Role of the Organizational Excellence --- A Proposed Research Framework  [cached]
Hassan Saleh Al-Dhaafri,Rushami Zien Bin Yusoff,Abdullah Kaid Al-Swidi
International Journal of Business Administration , 2013, DOI: 10.5430/ijba.v4n1p66
Abstract: Organizational performance and organizational excellence are the main two focuses of the management of any organization. In fact, the resources of an organization, either tangible or intangible, can distinguish the level of performance of one organization from its rivals. The question always is what are the key success factors that can enhance the organizational strategy implementation initiatives to produce value and create the competitive advantage. In today’s changing business environment, improvement and development of internal resources are very crucial to compete externally and globally. This paper aims to review the literature related to the organizational performance and explains the potential effects of TQM, ERP and EO. Given that not all the strategy implementation initiatives are fruitful, this paper attempted to establish an explanation of the mechanism through which such strategies can enhance the overall organizational performance. Based on a thorough review of the extant literature and the theoretical foundation, a research model was proposed. The proposed model is grounded by the fact that only excellent, innovative and differentiated companies and products can excite the customers and succeed in a turbulent business environment.
A Project Approach to Enterprise Resource Planning Implementation  [cached]
Michael F. Frimpon
International Journal of Business and Management , 2012, DOI: 10.5539/ijbm.v7n10p116
Abstract: An Enterprise Resource Planning (ERP) implementation process is a complex programming initiative with an overabundance of influencing factors that can shape its success. This paper has 2 objectives to: (I) use simple project management tools and techniques to restructure the implementation process in order to reduce the complexity (II) build a stable model that will be largely insensitive to minor perturbations. The 28 Critical Success Factors (CSFs) used in this model are partitioned into 5 special groups called roles. The restriction of the interactions to within roles resulted in a reduction of pairwise comparisons between CSFs from 378 in the unstructured process to 79 in the model. Pairwise comparisons are a measure of complexity. In addition, the rate of change of pairwise comparisons reduced from 29 in the unstructured process to a maximum of 9 and as low as 5 in the model.
The Research on Collaboration Decision in Enterprise Resource Planning

LIU Xiang,

计算机科学 , 2006,
Abstract: First, this paper gives an analysis on evolution of enterprise resource plannig and defines a new concept pattern of collaboration decision of enterprise resource planning, which integrates group decision system(GDSS) into enterprise resource planning in order to achieves collaboration management functions.Second,the paper puts forward the framework of collaboration management pattern of group decision support system in ERP,which perfects the research model brought forward by Lai-Lai Tung. The frame-work may contribute to solving the problem of collaboration management.Third,considering the framework of collaboration management pattern of GDSS in ERP,the paper probes deeply into model of collaboration management,in which defines multi-vector and functions and logic operator.
Study of Enterprise Resource Planning Based Agent Technique

GONG Bao,|jun,{,} WANG Shu,|qing,

系统工程理论与实践 , 2001,
Abstract: The relation between enterprise management reform and enterprise information system is studied from the system engineering point of view and some key problems of Enterprise Resource Planning(ERP) are presented. According to these key problems, the theory and implementation of the method adopting multiagent technique is put forward. As an example, how to support BPR based on multiagent framework is discussed. At last, some of problems were studied.
Research and application of enterprise resource planning system for foundry enterprises  [PDF]
Zhou Jianxin,Ji Xiaoyuan,Liao Dunming
China Foundry , 2013,
Abstract: PPDB issues - four aspects of current management issues of foundry enterprises are discussed in this paper, including Production Management, Process Control, Duration Monitoring and Business Intelligence Data Analysis. Also a whole Enterprise Resource Planning (ERP) solution for foundry enterprises is proposed. The solution contains many models, four of which are used to solve the PPDB issues. These are called SPDB models, which separately are the Single-piece management model (based on casting lifecycle), Process management model (based on task-driven technology), Duration monitoring model (based on surplus period), and Business intelligence data analysis model (based on data mining). An ERP system for foundry enterprises, named HZERP, was researched and developed, and applied to a sand casting company of single piece and small batch production. Qualitatively and quantitatively comparing the application effect before and after implementing the HZERP system, the result demonstrated that the foundry ERP system based on the SPDB models can help metal casting enterprises achieve the single-piece management, better regulate the production processes, improve production and delivery management, shorten the production cycle, reduce costs, and speed up the capital turnover to a large extent.
Using a KMERP Framework to Enhance Enterprise Resource Planning (ERP) Implementation  [PDF]
Hamdan M. Al-Sabri,Saleh M. Al-Saleem
International Journal of Computer Science Issues , 2013,
Abstract: Enterprise Resource planning (ERP) systems mainly aims to develop information sharing between different sections within the organization, and consider as a way of continuous improvement. Implementation and use of ERP systems require a tremendous amount of knowledge and experience. There are many failure reasons in the implementation of ERP systems and facing many challenges to apply of knowledge within organizations. This paper proposed KMERP framework to manage various knowledge within the ERP software. The proposed framework is composed of five dimensions (KM life cycle, ERP life cycle, System Development life cycle, information systems project management, and organization's Knowledge). The KMERP framework allows the organization to identify relevant knowledge to ERP systems as well as management of diverse sources of knowledge. It also helps to link explicit knowledge that stored in ERP repository with tacit knowledge that has been converted to an explicit knowledge and storage Knowledge Management repository. Moreover, the Implementation of KMERP Framework on ERP is discussed.
Lex et Scientia , 2008,
Abstract: Advanced information technologies became absolutely necessary part of the companies in today’s competition and velocity environment. The emergence of new information technologies is rapidly changing. One of the new information technologies is Enterprise Resource Planning (ERP) system. Companies adapt Enterprise Resource Planning because they want to decrease cost and increase the quality of their product and services. They also try to adapt their processes to more customer-oriented approach and effective customer reaction. The study aims to find out how adopt Enterprise Resource Planning implementation procedures is applied by two companies in Eskisehir province. Also, it identifies success factors, software selection steps, and implementation procedures critical to a successful implementation.
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