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MODERN INSTRUMENTS FOR MEASURING ORGANIZATIONAL PERFORMANCE  [PDF]
GRIGORE ANA-MARIA,BADEA FLORICA,RADU CATALINA
Annals of the University of Oradea : Economic Science , 2010,
Abstract: Any significant management action can be assessed both in terms of success of immediate goals and as effect of the organization ability to embrace change. Market competition intensifies with the development of Romanian society and its needs. Companies that offer different products and services need to impose certain advantages and to increase their performances. The paper will present modern tools for measuring and evaluating organizational performance, namely: Balanced Scorecard, Deming model and Baldrige model. We also present an example for Balance Scorecard, of an organizations belonging to the cosmetics industry.
Inter-organizational Collaboration: Product, Knowledge and Risk
Norbert Jastroch,Vassilka Kirova,Cyril S. Ku,Mojgan Mohtashami
Journal of Systemics, Cybernetics and Informatics , 2011,
Abstract: Inter-organizational collaboration is no longer entirely a free choice, but is close to a necessity imposed by economic, technical, and knowledge-related concerns. A deep understanding of collaboration will assist in making intelligent decisions on entering, operating, and evaluating collaborative ventures. The nature of the partners—industrial corporations, consultants, academic institutions and others—and the collaborative structure are important, but so too is the nature of the product. We consider its effects in the collaborative domain on knowledge, intellectual property, and catastrophic risk.
Collective Competence and Social Capital Analysis in Collaborative Networks
Janaina Macke,Jo?o Alberto Rubim Sarate,Rolando Vargas Vallejos
Journal of Systemics, Cybernetics and Informatics , 2010,
Abstract: The present paper addresses the issue of collective competence and social capital analysis for collaborative networks. The objective of the project is to understand how collaborative networks can be influenced considering the perspective of social capital and core competences. In this model we defend the emphasis on endogenous resources, once the technology is, in a general way, accessible to most of the companies and, therefore will not be a long term competitive advantage. The model shows that collaborative networks will be more competitive and successful if they invest in to core elements that are: organizational culture and people. Therefore, the model contributes for the researches in socio-organizational filed and provides a tool to evaluate collaborative networks.
Mapping the coverage of attributes in validated instruments that evaluate primary healthcare from the patient perspective
Jean-Frédéric Lévesque, Jeannie Haggerty, Gervais Beninguissé, Frederick Burge, David Gass, Marie-Dominique Beaulieu, Raynald Pineault, Darcy Santor, Christine Beaulieu
BMC Family Practice , 2012, DOI: 10.1186/1471-2296-13-20
Abstract: We systematically identified validated instruments from the literature and by consulting experts. Using a Delphi consensus-building process, Canadian PHC experts identified and operationally defined 24 important PHC attributes. One team member mapped instrument subscales to these operational definitions; this mapping was then independently validated by members of the research team and conflicts were resolved by the PHC experts.Of the 24 operational definitions, 13 were evaluated as being best measured by patients, 10 by providers, three by administrative databases and one by chart audits (some being best measured by more than one source). Our search retained 17 measurement tools containing 118 subscales. After eliminating redundancies, we mapped 13 unique measurement tools to the PHC attributes. Accessibility, relational continuity, interpersonal communication, management continuity, respectfulness and technical quality of clinical care were the attributes widely covered by available instruments. Advocacy, management of clinical information, comprehensiveness of services, cultural sensitivity, family-centred care, whole-person care and equity were poorly covered.Validated instruments to evaluate PHC quality from the patient perspective leave many important attributes of PHC uncovered. A complete assessment of PHC quality will require adjusting existing tools and/or developing new instruments.Primary healthcare (PHC) in developed countries is undergoing significant changes in scope and organizational form. Depending on the reforms' main objectives and components, the evaluations may focus on different attributes, including peoples' experience of care. In addition, the notion of experience of care can be conceptualized in diverse ways and the constructs developed to measure it will vary depending on the instruments used to assess patients' perceptions and expectations. Instruments trying to capture the experience of care have looked at various attributes: access and o
Inter Organizational Flowing Relationship Pattern
Management , 2013, DOI: 10.5923/j.mm.20130301.12
Abstract: In accordance with performance value increase at other companies that can perform of pattern high percent and receive results that after this range, the positive change about performance value will be possible. Inter organizational performance is an important issue; its absence often leads to lethargy and reduced inter organizational commitment. The organization’s immediate external environment posses a second set of challenging factors. In order to performance increase of industrial companies because of competition conditions in nowadays world with more various threats, perform of necessary actions are required. Meanwhile, in accordance with mentioned opinions, this research is found that if the total average values of each person were very high, create flowing relationship will be suitable for him, and if such values be very low, the execution place will be proposed. In other wise, if the total average values of person be medium, he or she will put in balancer or supporting flowing relationship place. All of the organizations, before choosing of alternatives for improve of company performance, proposed for test and evaluation of the pattern of this research, and if they couldn’t receive of suitable results from perform of it, in that case will be free for choosing and selecting another alternative. The term inter organizational flowing relationship have declared that risk taking capability of the flowing relationship is the major factor for making distinguish between flowing relationship and workers. Since then, risk taking was taken as one of inter organizational flowing relationship's component into consideration. For these reasons, after determination of flowing relationship places for manufacturing organizations, the find of alternatives for perform of it is very important.
Knowledge workers collaborative learning behavior modeling in an organizational social network  [PDF]
Przemyslaw Rozewski,Jaroslaw Jankowski,Piotr Brodka,Radoslaw Michalski
Computer Science , 2015, DOI: 10.1016/j.chb.2014.12.014
Abstract: Computations related to learning processes within an organizational social network area require some network model preparation and specific algorithms in order to implement human behaviors in simulated environments. The proposals in this research model of collaborative learning in an organizational social network are based on knowledge resource distribution through the establishment of a knowledge flow. The nodes, which represent knowledge workers, contain information about workers social and cognitive abilities. Moreover, the workers are described by their set of competences, their skill level, and the collaborative learning behavior that can be detected through knowledge flow analysis. The proposed approach assumes that an increase in workers competence is a result of collaborative learning. In other words, collaborative learning can be analyzed as a process of knowledge flow that is being broadcast in a network. In order to create a more effective organizational social network for co-learning, the authors found the best strategies for knowledge facilitator, knowledge collector, and expert roles allocation. Special attention is paid to the process of knowledge flow in the community of practice. Acceleration within the community of practice happens when knowledge flows more effectively between community members. The presented procedure makes it possible to add new ties to the community of practice in order to influence community members competences. Both the proposed allocation and acceleration approaches were confirmed through simulations.
A Descriptive Account of an Inter-Professional Collaborative Leadership Project  [PDF]
Maura MacPhee,Li-Lu Chang,Farinaz Havaei,Wen-Shan Chou
Administrative Sciences , 2014, DOI: 10.3390/admsci4030373
Abstract: A collaborative project between an academic healthcare faculty and a professional development director resulted in the design, delivery and evaluation of an inter-professional collaborative leadership workshop with ongoing leadership development activities. The workshop attendees were five inter-professional teams from one large, urban cancer care center in Taipei, Taiwan. The workshop included didactic instruction complemented with team discussions and interactive exercises. Continued practice was encouraged, such as appreciative inquiry exercises and rotated team leadership. Evaluation involved the use of a cross-culturally validated collaborative practice tool and follow-up interviews and focus groups. Although the formal workshop was a 1-day session, continued organizational support and systematic approaches to collaborative leadership practice in clinical settings were necessary components for transfer of learning from the workshop to real life. This paper will include an overview of the foundational leadership concepts covered in the workshop. The instructional strategies, evaluation methods and outcomes will be discussed. The limitations and strengths of this collaborative leadership project will be provided, as well as future plans for a collaborative leadership development program.
Soundness Analysis of Inter-Organizational Workflows  [PDF]
H.C. Sun,Y.Y. Du
Information Technology Journal , 2008,
Abstract: This study presents an approach to judge the soundness of inter-organizational workflowl. It focuses on interactive messages in an inter-organizational system. Each workflow entity is packaged based on the object-oriented technologies. Firstly, this study defines a function of Finish (CPNW) (Cooperation Petri net Workflow-CPNW), which contains all messages that can interactive smoothly in the system. Then, an algorithm of getting the Finish (CPNW) is given. The next methods of deciding the soundness of inter-organizational workflows are obtained based on the algorithm. This study gives one theorem and one corollary to judge the soundness of inter-organizational workflow. And a simple example is given to validate the theorem. Further more, the soundness of CPNWs with resources competition is analyzed.
Inter organizational System Management for integrated service delivery: an Enterprise Architecture Perspective  [PDF]
Abir Elmir,Badr Elmir,Bouchaib Bounabat
Computer Science , 2015,
Abstract: Service sharing is a prominent operating model to support business. Many large inter-organizational networks have implemented some form of value added integrated services in order to reach efficiency and to reduce costs sustainably. Coupling Service orientation with enterprise architecture paradigm is very important at improving organizational performance through business process optimization. Indeed, enterprise architecture management is increasingly discussed because of information system role as part of achieving the strategic direction of value creation and contribution to economic growth. Also, system architecture promotes synergy and business efficiency for inter-organizational collaboration. For this purpose, this work proposes a review of service oriented enterprise architecture. This review, enumerates several integrative and collaborative frameworks for integrated service delivery.
Choreography In Inter-Organizational Innovation Networks  [PDF]
Giovanna Ferraro,Antonio Iovanella
Computer Science , 2013,
Abstract: This paper introduces the concept of choreography with respect to inter-organizational innovation networks, as they constitute an attractive environment to create innovation in different sectors. We argue that choreography governs behaviours by shaping the level of connectivity and cohesion among network members. It represents a valid organizational system able to sustain some activities and to reach effects generating innovation outcomes. This issue is tackled introducing a new framework in which we propose a network model as prerequisite for our hypothesis. The analysis is focused on inter-organizational innovation networks characterized by the presence of hubs, semi-peripheral and peripheral members lacking hierarchical authority. We sustain that the features of a network, bringing to synchronization phenomena, are extremely similar to those existing in innovation network characterized by the emergence of choreography. The effectiveness of our model is verified by providing a real case study that gives preliminary empirical hints on the network aptitude to perform choreography. Indeed, the innovation network analysed in the case study reveals characteristics causing synchronization and consequently the establishment of choreography.
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