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Alg lanan Hizmet Kalitesi ve Lojistik Regresyon Analizi ile Hizmet Tercihine Etkisinin Belirlenmesi (Perceived Service Quality and Determination of the Effect on Service Preference with Logistic Regression Analysis)
Mehmet AKSARAYLI,?zge SAYGIN
Dokuz Eylül üniversitesi Sosyal Bilimler Enstitüsü Dergisi , 2011,
Abstract: In this study, students’ perceived service quality level of Dokuz Eylul University (DEU) Buca Girl Dormitory Service is investigated by using SERVQUAL scale, which is a common service quality measure. Impacts of the dimensions of perceived service quality, which are tangibles, reliability, responsiveness, assurance, empathy, on preference and recommendation are investigated by logistic regression analysis. As a result, it is concluded that perceived service quality has impacts on preference and recommendation of dormitory service.
Türkiye’de Gazi ve ehit Ailelerine Sa lanan Sosyal Haklar ve Gazi ve ehit Aileleri Bilgi Bankas Olu umunun Sa lanmas nda Batman li rne i
Yunus K?leo?lu,Soner Karata?o?lu,Mete Kaan Namal
Sosyal Güvenlik Dergisi , 2013,
Abstract: Akademik literatürde pek de inilmeyen bir konu olarak Türkiye’de gazi ve ehit ailelerine sa lanan sosyalpolitikalar dile getirmek ve geli tirilebilecek yeni sosyal politikalara dikkat ekmek amac yla yap lan bu al masayesinde Türkiye’de gazi ve ehit aileleri, sahip olduklar haklar konusunda genel bilgi sahibi olacakt r.Devlet taraf ndan kanunlarla belirlenen ve uygulanan haklar konusunda gazi ve ehit ailelerinin bilgi sahibiolmamas , maalesef onlar n bu haklardan tam olarak yararlanamamas demektir. Gazi ve ehit ailelerinin bubilgi eksikli inin giderilmesinde bilgi teknolojileri büyük neme sahiptir. Bilgi teknolojilerinin kullan m , bubilgi eksikli inin giderilmesinden ziyade gazi ve ehit ailelerine y nelik politika uygulama g revine sahip kamukurum/kurulu lar n n daha h zl ve daha kaliteli hizmet etmesini sa layacakt r. Pilot olarak Batman ilindeuygulanan ve geli tirilme a amas nda olan Gazi ve ehit Aileleri Bilgi Bankas Projesi ile tüm Türkiye’dekigazi ve ehit ailelerinin herhangi bir kamu kurumuna ba vuru yapmaks z n sahip olduklar haklardan otomatikolarak yararlanabilmeleri ama lanmaktad r.Social rights which are provided to war veterans and martyrs’ families is a subject that is not taken part wellenough in academic literature. The purposes of this study are talk about and call attention to these socialrights, so that war veterans and martyrs’ families will be able to have general information about them. Havingno information about social rights means not to be able to precisely benefit from these rights which are ruledand applied by the government for families of war veterans and martyrs. Information Technologies (IT) havebig importance on elimination of this lack of information. Using IT will provide oppurtunity to the publicinstitutions, which are responsible to generate and apply policies for war veterans and martrys’ families, tooffer faster and more quality service; rather than dissolving lack of information problem of war veterans andmartyrs’ families. In this article we will also try to explain a sample project from the province of Batman inTurkey. The aim of this project is provide an automatic system that war veterans and martyrs’ families canhave their rights without any request to the public institutions.
Yoksullukla Mücadelede Asgari Gelir Güvencesi: Türkiye’de Sosyal Yard m ve Hizmet Sisteminde Mevcut Durum ve Asgari Gelir Güvencesi htiyac  [PDF]
Banu Metin
Sosyal Güvenlik Dergisi , 2012,
Abstract: Kayna ndaki nedenler, boyutlar ve g rünümü farkl olmakla birlikte yoksulluk ge mi ten günümüze var olagelen bir sorundur. Yoksulluk, Orta a da Tanr ’n n bir eseri olarak g rülürken, sosyal adalet dü üncesinin geli imi ve refah devletinin teorik temellerinin at lmas yla birlikte devlet müdahalesini gerektiren bir soruna d nü mü tür. Refah devletinin geli im sürecinde 1950’lilerden 1970’li y llara kadar devam eden d nem, refah devleti nlemlerinin geli me kazand , ekonomik büyüme ile birlikte yüksek düzeyde istihdam n bir arada g rüldü ü bir d nem olu turur. Yoksulluk sorunuyla mücadelede toplumdaki herkes i in ng rülen temel gelir tart malar ndan sadece yoksullar hedef alan ve bir ok Avrupa ülkesinde uygulama alan bulan asgari gelir güvencesine uzanan tart malardaki k noktas n ise refah devletinin geldi i a ama olu turmaktad r. Buna g re, sosyal sigorta uygulamalar n n a rl kta oldu u sosyal güvenlik sistemlerinin, zellikle 1970’lerin sonundan itibaren artan i sizlikle birlikte daha da nem kazanan yoksulluk sorunu kar s ndaki yetersizli i dile getirilmektedir. Yoksullukla mücadele, yoksullu un kayna ndaki nedenlere ba l olarak ok boyutlu yürütülmesi gereken bir mücadeledir. Yoksullukla mücadelede ekonomik ve sosyal politikalar n e güdüm i inde olmas gerekmektedir. Türkiye’de i sizlik ve yoksulluk oranlar n n yüksekli i kar s nda sosyal yard m ve hizmet sistemi yoksullu a kar etkin bir koruma i levine sahip de ildir. Bu anlamda, yoksulluk s n r n n alt nda ya amlar n sürdüren ki iler i in uygulama alan bulan asgari gelir güvencesi hakk n n sosyal yard m politikas n n bir bile eni olarak devreye girmesi gerekmektedir. Poverty is a problem from past to present even there are differences in the reasons, dimensions and appearances. While poverty is seen as a fact that god creates in the middle ages, it becomes a problem which requires government intervention along with the development of social justice conception and the theoretical basis of welfare state. In the development process of the welfare state, the period from 1950s to 1970s is a period which represents improvements in the measures of welfare state and the economic growth rates along with high employment rates. The current progress in the welfare state constitutes the originating point in both the discussions about basic income which is envisaged for all people in society and the discussions about minimum income guarantee which is aimed at the poor and implemented in many European countries. In this context, the deficiency of social security systems in which the social in
FROM DYNASTIC TO REPUBLIC PERIODS IN TURKEY, THE DEMOGRAPHIC ANALYSIS OF SOCIAL UTILITY FROM PUBLIC LIBRARIES: A COMPARISON BETWEEN 1897 AND 2000 HANEDANLIKTAN CUMHUR YETE HALK KüTüPHANELER NDEN SA LANAN SOSYAL FAYDANIN DEMOGRAF K ANAL Z : 1897 VE 2000 MUKAYESES  [PDF]
Murat ??FT??
Turkish Studies , 2010,
Abstract: This paper looks at long-term change of inter-regional human utility from books in public libraries between Ottoman and Modern Turkey. Using data from the first statistical yearbook of the Ottoman Empire for dynastic period and TUIK web side for republic period and applying method is based on Atkinson inequality index. It is shown that the inter-regional social utility from books in public libraries has improved sharply between two periods. In addition, the findings indicate that there was not a central public policy of Ottoman Empire for librarianship different from today. Bu al ma, halk kütüphanelerindeki kitap arz n n b lgeleraras da t m nda ele edilen sosyal faydan n Osmanl ve modern Türkiye aras ndaki uzun d nemli de i imi konu alm t r. Uygulamada kullan lan veriler Osmanl mparatorlu unun ilk istatistik y ll ve Türkiye statistik Kurumu’nun web sitesinden al nm olup uygulama y ntemi Atkinson e itsizlik endeksine dayanmaktad r. Uygulama sonu lar , iki d nem aras nda kitap arz n n b lgeleraras da t m ndan sa lanan sosyal faydan n keskin ekilde iyile ti ini g stermektedir. Buna ek olarak, bulgular günümüzün aksine Osmanl mparatorlu unun kütüphanecikle ilgili merkezi bir kamu politikas n n bulunmad n i aret etmektedir.
Küresel Kriz Ekseninde Lojistik Sekt rü ve Rekabet Analizi  [PDF]
Gül?en Serap ?EKEROL,Niyazi KURNAZ
Selcuk Universitesi Sosyal Bilimler Enstitusu Dergisi , 2011,
Abstract: In many countries where international trade is dense, many sectors were negatively affected by the crisis. One of the sectorswhich were affected by the crisis was the logistics sector. The surplus capacity which was caused by the trading volume shrinkingas a result of the global crisis and by decreased orders took effect in the world and therefore in our country with its global logisticsdimension.Since logistics activities have a significant share in operating costs, even small cost differences occurred in the activities suchas transportation, storing, stock management, packaging, etc. directly affect competitive power.In this context, the logistics sector is a sector which is directly affected by all kinds of fluctuations in the economy of acountry. The financial crisis reduces the demand for logistics services and the sector becomes narrow. In the present study, it isaimed to reveal whether the sector which is quite new for our country is capable of dealing with the decreased trading volume ornot using SWOT analysis.The stakeholders in the present study are logistics sector, transportation sector, the Turkish State Railways, the TurkishAirlines, the Turkey Maritime Organization, storage firms, academicians, students in the departments of logistics, the employeesof Directorate General of Customs Control.248 of the 600 questionnaire forms sent to the abovementioned stakeholders were filled and the results were based on thefindings obtained. The strengths and weaknesses, opportunities and the threats related to the logistics sector and competitionanalysis under the effect of the global crisis have been unrevealed based on the results of the survey data administered to thestakeholders.The results obtained are as follows;Strengths Increased demand of qualified human resources of firms, Strong capital structures of firms, Rich alternatives of firms over selecting transporting points, Big size of fleet in land transportation, Possible points to locate a logistics base and harbours, Ability to establish supply chain,, Low cost of human resources, Employment of human resources that have experience in logistics training, Experience in crisis management.Weaknesses Lack of qualified personnel and lack of experience in firms, Lack of use of technology in firms, Lack of use of information technologies, Lack of information technologies in use, Under use of environmentally friendly transportation systems, Over use of land transport, Lack of information of and interest in legal regulations, Difficulty in external funding, Very less interest in railwa
G zleme Dayal al malarda E ilim Skoru (Propensity Score) ve T p Bilimleri'nde Bir Uygulama
Elif ?i?dem KASPAR,Nural BEK?RO?LU,Mehmet GENCEL?
Turkiye Klinikleri Journal of Biostatistics , 2010,
Abstract: Ama : G zlemsel al malarda ve/veya retrospektif al malarda, ara t rmac n n olgu ve kontrol gruplar ndaki birimleri rastlant sal olarak gruplara atama i leminde kontrolü yoktur. Bu nedenle, olgu-kontrol gruplar na dü en bireylerin ortak de i kenlerinde baz farkl l klar g zlemlenebilir ve bu farkl l klarda tedavi etkisinin yanl (biased) tahminlerine neden olabilmektedir. Bir dengeleme skoru olarak tan mlayabilece imiz e ilim skoru (ES), tedavinin g zlenen ortak de i kenlere g re ko ullu olas l olarak ifade edilir. ES tahmin ettikten sonra e le tirme, tabakalara ay rma ve regresyon düzeltmesi y ntemleriyle yeniden rnekleme yap larak retrospektif g zlemsel al malarda rneklemedeki yanl l n azalt lmas nda, prospektif al malardaki gibi kesinli in artmas nda, kan t seviyesi bak m ndan g reli dü ük olan olgu-kontrol al malar n n, prospektif bir al man n kan t seviyesine kart lmas ve baz ortak de i kenlerin etkilerini ortaya koymak amac yla kullan l r. al mam zda ES ncesi ve sonras rneklem i in olgu ve kontrol bireylerine lojistik regresyon uygulanarak risk fakt rlerinin anlaml l klar ndaki farklar ortaya koymak ama lanm t r. Gere ve Y ntemler: al mam zda, g üs cerrahisi ameliyat ge irmi n=478 hasta kullan lm t r. Ameliyat sonras delirium tan s alan ve almayan hastalara ait, 24 risk fakt rüne lojistik regresyon uygulanm ve sonu lar elde edilmi tir. ES lojistik regresyon ile hesaplanm , tabakalara ay rma y ntemi kullan larak olu an yeni rne e istatistik analiz uygulanm ve de erlendirilmi tir. Bulgular: ES ile olu turulmu yeni rneklemdeki olgu ve kontrol gruplar hemen hemen ayn karakteristiklere sahip olmu ve yanl l k azalm t r. Sonu : ES ncesi ve sonras rneklem i in olgu ve kontrol bireylerine uygulanan lojistik regresyon sonucunda risk fakt rlerinin anlaml l klar nda de i iklik g zlemlenmi tir.
Internet Based Distance Education and Departments of Information and Records Management Internet Tabanl Uzaktan E itim ve Bilgi ve Belge Y netimi B lümleri
Hüseyin Odaba?
Türk Kütüphanecili?i , 2003,
Abstract: Recent developments in Internet and computer technology caused radical changes in education, as in all areas. The utilization of the Internet in the area of education provided new and better solutions to educational problems hitherto unthinkable. It is concluded that, a more effective and efficient education can be provided by using contemporary methods by the side of traditional methods. This article is concerned with the nature of distance education based on the Internet, its emergence and its advantages and disadvantages. Furthermore, the article deals with the applicability of distance education programs in the departments of information and records management in Turkey. Finally, an evaluation was made. Internet ve bilgisayar teknolojisindeki son geli meler, bütün alanlarda oldu u gibi, e itimde de k klü de i imlere neden olmu tur. Internet'in e itim alan nda kullan lmaya ba lamas yla, o zamana kadar züm getirilemeyen baz e itim sorunlar na zümler bulunmu tur. Geleneksel modellerin yan s ra, a da y ntemleri uygulayarak daha etkin ve verimli bir e itimin verilebilece i sonucuna var lm t r. Bu makale, uzaktan e itimin ne oldu u, ortaya k , Internet'e dayal uzaktan e itimin avantaj ve dezavantajlar üzerinde durmaktad r. Ayr ca, uzaktan e itim programlar n n Türkiye'nin bilgi ve belge y netimi b lümlerinde uygulanabilirli i de ele al nm ; bu a dan bir de erlendirme yap lm t r.
Distance Education and Librarianship Uzaktan E itim ve Kütüphanecilik
Ahmet ?elik
Türk Kütüphanecili?i , 1998,
Abstract: Recent developments in information technology are offering some solutions for the problem areas of classical education system, such as time and space. The strategy of distance education, which is depended on modern information technology, appeared as a main alternative in the realisation of continuous education philosophy directed to different professions. In this paper, the technological developments, which made distance education possible, and their application areas in librarianship have been discussed briefly. Bilgi teknolojisinde son d nemde ortaya kan geli meler, geleneksel e itim sisteminin zaman ve mekan konular nda s n rl l k gibi sorun alanlar na züm getirecek y ndedir. e itli mesleklere y nelik sürekli e itim felsefesinin ger ekle tirilmesinde bilgi teknolojisine dayal uzaktan e itim stratejisi nemli bir se enek olarak ortaya km t r. Bu yaz da, uzaktan e itimi olanakl k lan teknolojik geli meler ile bunlar n kütüphanecilikteki uygulama alanlar na k saca de inilmektedir.
Environment Design Support Model= Fiziksel evre Tasar m Destek Modeli
ümit Arpac?o?lu
tasar?m + kuram , 2012,
Abstract: Gün mimarl n temel girdilerinden birisidir. Tasar mda, gün ile di er fiziksel evre verileri aras ndaki ba kuracak ve gü lendirecek, tasar mc ya destek olacak bilgi da arc n n olu mas gerekmektedir. al mada, gün ile fiziksel evre konular n n mekan ve tasar mla ili kisini kuran bir model geli tirilmesi hedeflenmektedir. Olu turulan “Tasar m Destek Modeli”in de tasar mc n n her tasar m i in fiziksel evre e iliminin farkl olaca kabulü yap lmakta ve Analitik Hiyerar i Y ntemi (AHP)(Analytic Hierarchy Process) kullanarak tasar mc n n e ilimi, tasar mc ile etkile imli olarak belirlenmektedir. Belirli bir mekan i in gün ve fiziksel evre zümlemesi her bir fakt r i in yap ld ktan sonra olu turulan model, belirlenen sorunlara kar tasar mc ya züm alternatifleri sunmaktad r. züm alternatiflerini tasar mc n n tasar m i in de erlendirebilmesi i in yine AHP matematiksel karar verme y ntemi kullan larak, sorunlar ile ili kili bir karar a rl olu turulmaktad r. B ylece geli tirilen model, tasar mc lar n tasarlad klar mekanlarda kullan c konforunu sa lamalar na, mekansal kaliteyi artt rmalar na yard mc olacakt r. As design processes become more and more complex, the expectations architects face become greater and greater. In meeting these expectations and creating high quality spaces, the extent of the architect’ knowledge and how they apply it to their design are obviously important factors. The study discusses the problems concerning day light, the designer and the design process. The “Design Support Model” is constructed with the definiton of its hypotheses and detailed descriptions of the stages of the model. Explanation of how the model will mediate an interaction between the designer and all the daylight-related environment parameters are also included in this part. identify the designer’s tendency. For each factor of the space, the daylight and environment analyses have been made to come up with a model, which provides the designer with alternative solutions to the identified problems. In order for the designer to evaluate these alternative solutions, the AHP method for mathematical decision-making is used, and the relative weights of decision criteria related to problems is formed.
Alg lanan Kurumsal maj n Y neticilerin Baz Tutum ve Davran lar na Etkisi  [PDF]
Sait GüRBüZ
Selcuk Universitesi Sosyal Bilimler Enstitusu Dergisi , 2010,
Abstract: Perceived external image has been defined as employees’ beliefs about how outsiders judge the status and image of theirorganization (Mael and Ashforth, 1992). This perceived external image may have an impact on organizational members, because itis reflecting the social value assigned by employees to their employer’s identity. Recent researches have underlined the importanceof understanding the influence of perceived organizational image on its members. Although progress has been made inunderstanding how perceived external image relates to workplace outcomes, studies about the effect of perceived organizationalimage on work attitudes and behaviors of managers are very limited in both Turkey and abroad. To our knowledge, there areonly several studies that focus impact of perceived organizational image on individual outcomes such as affective organizationalcommitment, organizational citizenship behaviors, organizational identification, and job satisfaction (Smidts et al., 2001; Herrbachand Mignonac, 2004; Carmeli, 2005). The present study aims to extend the above line of research by examining the impact ofperceived organizational image on managers’ job satisfaction, affective commitment, and organizational citizenship behavior inthe context of Turkey. Hence, this study can contribute to the growing literature by testing the link between perceivedorganizational image and important individual outcomes.Jobs satisfaction is defined as an employee’s overall affective state resulting from an approval of all aspects of his job (Lock,1976). An employee’s level of satisfaction toward his job varies with specific aspects of the job, including the nature of the work,pay, promotion, coworkers, and organizational context (procedures, working condition). Carmeli and Freund (2002); Herrbachand Mignonac (2004) observed that perceived organizational image is related to job satisfaction.Organizational commitment is defined as a psychological state characterizing an employee’s relationship with the organizationthat has implications for the employee’s decision to remain or leave the organization (Meyer & Allen, 1997). The affectivecommitment is emotional attachment due to positive emotions about the organization (Allen and Meyer, 1990). It was found thatthere is a positive relation between affective commitment and perceived organizational image (Carmeli and Freund, 2002;Herrbach and Mignonac, 2004).Organizational citizenship behavior (OCB) is defined as “individual behavior that is discretionary, not directly or explicitlyrecognized by the formal reward system, and is the aggr
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