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Job Satisfaction among Academic Staff: A Comparative Analysis between Public and Private Sector Universities of Punjab, Pakistan  [cached]
Salman Khalid,Muhammad Zohaib Irshad,Babak Mahmood
International Journal of Business and Management , 2011, DOI: 10.5539/ijbm.v7n1p126
Abstract: Purpose- The purpose of this study was to investigate the relationship between various facets of job satisfaction among university academicians in Punjab Province, Pakistan, and how these differences affect overall job satisfaction of academicians in selected universities of Province Punjab. Design/ methodology/approach- The Population for this study comprised of academicians working in universities chartered by Higher Education Commission (HEC) of Pakistan. A total of 150 questionnaires were sent to potential respondents chosen from 4 universities. A total of 108 usable questionnaires were returned giving a response rate of 72 percent. Findings- Results of this study indicate that a pay differential does exist between private and public universities in Pakistan. Academicians in private sector universities were more satisfied with their pay, supervision, and promotional opportunities than the academicians of public university. On the other hand, academicians in public sector universities were found more satisfied with co-worker’s behavior and job security. Research Limitations- This research is limited to the educational sector. Thus, the results cannot be generalized to other industrial sector of the economy. This study needs to be replicated in other industries using the same method. Practical implications- The study offers practical suggestions to the educational institutions and human resource manager on how to pay, promote, retain and maintain equity in the organizations.
Determinants of the Satisfaction of Students Studying in Private Universities—Application of Kano Model  [PDF]
P. Venkateswarlu, Sanjeev Malaviya, Muddu Vinay
Theoretical Economics Letters (TEL) , 2020, DOI: 10.4236/tel.2020.101001
Abstract: The satisfaction of the students at university is in general interpreted as the happiness and contentment that students experience when their needs and expectations are fulfilled. This paper is aimed at understanding the factors that influence the students’ satisfaction using Kano model of customer satisfaction as the basic premise. The survey was conducted amongst 193 students studying at the private universities in Uttarakhand state. The results indicated that the key determinants of satisfaction for the students studying at the private universities included the qualified and knowledgeable faculty resources that private universities attract, and the world class infrastructure with state of the art technology for academic delivery. Only aspect that students have shown slight dissatisfaction towards was the cost of the program which is an important factor to be considered.
Student Satisfaction in Private and Public Universities in Bangladesh  [cached]
Quamrul H Mazumder
International Journal of Evaluation and Research in Education , 2013, DOI: 10.11591/ijere.v2i2.2060
Abstract: To compare and contrast the quality of higher education in public and private universities of Bangladesh, a study was conducted, to evaluate student satisfaction in these institutions. The study used a modified Noel-Levitz student satisfaction survey, consisting of twenty two questions which measured student satisfaction levels in four different areas: faculty, curriculum, resources, and campus environment. The survey also measured the students’ overall level of satisfaction with the institution. Data collected from different private and public universities showed overall satisfaction level to be higher among private university students than public university students. The data also indicated that students from private universities are more satisfied than those of public universities. Finally, comparison of data from male and female students showed higher level of satisfaction among female students.
Impact of HEdPERF on Students’ Satisfaction and Academic Performance in Ghanaian Universities; Mediating Role of Attitude towards Learning  [PDF]
Stephen Banahene, Jerry Jay Kraa, Philipine Aseye Kasu
Open Journal of Social Sciences (JSS) , 2018, DOI: 10.4236/jss.2018.65009
Abstract: This study investigates the impact of HEdPERF on students’ satisfaction and academic performance in Ghanaian private universities, with students’ attitude towards learning as a mediator. The study was conducted on a total of 600 students selected from 6 private universities in Ghana out of which 421 responses received were useable representing 70.16% response rate. Purposive and convenience sampling techniques were adopted in selecting respondents. Questionnaire was used to collect data. Explanatory research design was also used. Stata version 13 and IBM Statistical Package for Social Sciences version 20 were the software used in data analysis. The study made use of Structural Equation Model (SEM) for data analysis and explored direct, indirect and total effect relationships. Confirmatory Factor Analysis (CFA) was used for data purification. The research found that HEdPERF has positive and statistical significant relationships with students’ satisfaction, attitude towards learning and academic performance. Attitude towards learning also has positive and statistical significant relationship with students’ satisfaction and academic performance. As regards the mediation effect, attitude towards learning partially mediates between HEdPERF on one hand, and students’ satisfaction and academic performance on the other. This means that managers of Private Universities should consider service quality effects on students’ satisfaction and academic performance with and without attitude towards learning in their strategic management.
A Perception Based Analysis of Internationalization at Malaysian Private Universities  [cached]
Santhi Ramanathan,Seethaletchumy Thambiah,Kavitha Raman
International Journal of Business and Management , 2012, DOI: 10.5539/ijbm.v7n4p13
Abstract: The purpose of this paper is to examine whether the Malaysian private universities’ international efforts adhere to the general approach to internationalization and to explore the degree of perceived importance and perceived implementation those efforts at institutional level. By integrating several models and frameworks proposed by scholars in internationalization domain such as Knight and Zha, the paper presents a conceptual framework comprising preliminary factors, strategy factors and process factors of internationalization at universities. Instrument developed for these factors were tested on 204 academics from 10 Malaysian private universities to analyze their perceived importance and perceived implementation. Based on an overview of all factors, it is found that the average mean values of factors that perceived as important are higher than the values accounted for the perceived degree of implementation of internationalization at Malaysian private universities. The study extends the scope of the internationalization literature on an emerging market context and probably one of the first to conduct empirical tests/structured questionnaire in assessing internationalization issues in the context of the Malaysian private university sector. The study traced internationalization efforts of Malaysian private universities which provide practitioners with more evidence of the value of internationalization. The conceptual framework exemplified in this study is considered the most significant contribution of this research work in terms of providing measurement tools for evaluation and assessment of internationalization efforts in the higher education domain.
Case Study of Factors Influencing Jobs Satisfaction in Two Malaysian Universities  [cached]
Edward Sek Khin Wong,Teoh Ngee Heng
International Business Research , 2009, DOI: 10.5539/ibr.v2n2p86
Abstract: This work identifies the factors that measure job satisfaction of fac-ulty members at two selected and major universities in Malaysia, using ten major factors corresponding to job satisfac-tion using the Herzberg Two-factor Theory to determine how these selected factors are related to job satisfaction of Malaysian faculty members. The conclusions drawn from this study are that the major sources of job satisfaction for Malaysian faculty members are shown to be policy, administration, and salary. The relevant sources of dissatisfaction are personal achievement, personal growth, interpersonal relations, recognition, responsibili-ty, supervision, the work itself, and the overall working conditions. This study has a number of practical implications for institutional administrators, because if the educational institution has no instrument designed to measure faculty perceptions of their jobs and work, these administrators could elect to use the same instrument that investigates the areas of job satisfaction to gain similar results.
Levels of Job Satisfaction amongst Malaysian Academic Staff  [cached]
Fauziah Noordin,Kamaruzaman Jusoff
Asian Social Science , 2009, DOI: 10.5539/ass.v5n5p122
Abstract: A study of job satisfaction of academic staff of a public university in Malaysia used the 7-item general satisfaction scale in a survey to determine the level of job satisfaction of the academic staff. The results indicated that overall the academic staff of the university has a moderate level of job satisfaction. In addition, current status, marital status, age and salary appear to have significant impact on the respondents’ level of job satisfaction. Implications on the study’s findings to the management of the university are also discussed.
The Relationship between Employee Perceptions of Equity and Job Satisfaction in the Egyptian Private Universities  [PDF]
Mohamed Hossam El-Din KHALIFA,Quang TRUONG
Eurasian Journal of Business and Economics , 2010,
Abstract: The purpose of this study was to investigate the relationships between employee perception of equity and job satisfaction in the Egyptian private universities. Data were gathered using a face-to-face survey of 80 teaching staff members at three Egyptian universities. Findings revealed positive relationships between perceptions of equity, where a "motivator" was the outcome in the comparison, and job satisfaction. The study also revealed that there was no relationship between perceptions of equity and job satisfaction where a "hygiene factor" was the outcome in the comparison. This study is exploratory and findings are not conclusive. Its implications and limitations are discussed.
The Commitments of Academic Staff and Career in Malaysian Universities  [cached]
Fauziah Noordin,Kamaruzaman Jusoff,Jamil Hj Hamali,Mior Harris Mior Harun
Asian Social Science , 2009, DOI: 10.5539/ass.v4n9p3
Abstract: This article reports the study on career commitment of the academic staff of a local public university in Malaysia. The findings indicate that the academic staff of this university has higher level of career identity, low level of career resilient, and slightly high level of career planning. In addition, the results indicate that the respondents’ organizational tenure and annual salary have significant impact on their career resilience commitment. Other demographic variables showed no significant differences on career identity, career resilience, and career planning of the respondents. Implications for management and recommendations for future studies are highlighted.
Organizational Commitment: An Empirical Investigation on Academics of Malaysian Private Universities  [cached]
Yuen-Onn Choong,,Kee-Luen Wong,,Teck-Chai Lau
Business and Economics Research Journal , 2012,
Abstract: Shaping and changing the attitude of academic staff in private higher education institutions is critical in enhancing their commitment for the overall improvement of organizational performance. This will enable private universities to compete with other institutions as well as to produce high quality and competitive graduates. The first objective of this research is to examine the relationship between psychological empowerment and organizational commitment. The second objective is to explore the influence of the four cognitions of psychological empowerment: meaning cognition, competence cognition, self-determination cognition and impact cognition on organizational commitment. The study employed a stratified proportionate sampling design. A total of 247 academicians from four private universities participated in the survey. The result indicated that the overall psychological empowerment is significantly related to organizational commitment. Further analysis also revealed that of the four cognitions of psychological empowerment, only impact cognition significantly contributes to organization commitment. Managers who empower their employees by giving them opportunities to make decisions about their work methods, pace and efforts will subsequently increase their subordinates’ commitment.
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