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Total Quality Management in Education  [PDF]
Tara Bahadur Thapa
Academic Voices: A Multidisciplinary Journal , 2011, DOI: 10.3126/av.v1i0.5314
Abstract: Total Quality Management (TQM) is the latest in a parade of models, recipes, programs, frameworks, and slogans for guiding academic reform. It provides a tool to help ensure this quality. The management in TQM means everyone is the manager of their own responsibilities because everyone in the institution, whatever their status, position or role is. Information and technologies have brought sea changes in education and has therefore changed the interpretation of the term quality. TQM advocates that everything and everybody in the organization is involved in the academic institutions for continuous improvement. As it is applied to education, TQM faces new challenges due to diversity in nature of students and educators, large and multileveled classrooms, technological advances and new paradigms in educational content and delivery. Despite these issues education must maintain quality across classrooms, schools and institution. This article highlights the need of TQM to improve overall quality of education in Nepal. Keywords Total Quality Management, managerialism, educational management, quality improvement, application DOI: http://dx.doi.org/10.3126/av.v1i0.5314 Academic Voices 2011; 1: 80-83
Total Quality Management in Supply Chain  [cached]
Guangshu Chang
International Business Research , 2009, DOI: 10.5539/ibr.v2n2p82
Abstract: Since 1980’s, the competition between enterprises has become the one between supply chains. Therefore, the implementation of total quality management (TQM) in supply chain system but not only in enterprise has become an exquisite premise for the survival of enterprise. This paper discussed the application of the eight modern TQM principles of ISO9000 in supply chain quality management, namely customer focus, leadership, involvement of people, process management, system management, continual improvement, factual approach to decision-making, and mutually beneficial supplier relationships.
Project Management and Total Quality Management : Complementary or confused?  [cached]
Essachess : Journal for Communication Studies , 2009,
Abstract: Quality management and project management appear as themes of strategic management today. The adoption of the project management constitutes a new way in organizing the production. It helps to cope with the complexity of the environment, to reduce the product life cycles and to make working arrangements more flexible. It should also adapt to the ICT revolution and restructuring of enterprises due to the dematerialisation of structures and transactions. Quality management, applied to more operations and strongly influenced by the quantitative approach seems compatible with project management. Indeed, the two paradigms emphasize the importance of customer satisfaction, teamwork, the role of leadership and the continuous improvement of processes and products. This paper aims to revisit the principles of relationship between total quality management and project management. Having shown the importance of incorporating fine patterns and project quality in business organization, we will explain how the ability to generate, select and conduct projects in an oriented accountability of management is able to enroll in a total quality.
Total Quality Management- The evolution of management thinking  [cached]
Ngawang Dendup
Sherub Doeme : The Research Journal of Sherubtse College , 2012,
Abstract: In response to advancement of science and technology, social values and belief, climate change, rise in income, world population explosion etc, the management theories had evolved constantly. The classical management theories are still relevant but contemporary management theories are best suited for present generations. The concept of strategy management, total quality management, learning organization, knowledge management etc. have evolved recently. The introduction of new management systems like total quality management system faces challenge on the ground that it is expensive and contradicts with the management philosophy of cost minimization. However, TQM is long term investment and enhances the value of firm in long run. The management thinking has evolved for good purpose. The recent concepts of TQM, knowledge management etc. promotes goodwill of firm and enhance their market share. The value and goodwill of firms are organizational wealth for future gain.
Methods of multicriterion estimations in system total quality management  [PDF]
Nikolay V. Diligenskiy,Mikhail V. Tsapenko
European Researcher , 2011,
Abstract: In this article the method of multicriterion comparative estimation of efficiency (Data Envelopment Analysis) and possibility of its application in system of total quality management is considered.
Limits on quality of life in communication after total laryngectomy  [cached]
Chaves, Adriana Di Donato,Pernambuco, Leandro de Araújo,Balata, Patrícia Maria Mendes,Santos, Veridiana da Silva
International Archives of Otorhinolaryngology , 2012,
Abstract: Introduction: Among people affected by cancer, the impairment of quality of life of people affected by cancer can cause have devastating effects. The self-image of patients after post-laryngectomyzed patients may be find themselves compromised, affecting the quality of life in this population. Objective: To characterize quality of life in related to communication in people who have undergone went total laryngectomy surgery. Methods: This is an observational study, with a cross-sectional and descriptive series. Design of series study. The sample were comprised 15 patients interviewed the period from January to February of 2011. We used the Quality Protocol for Life Communication in Post-laryngectomy adapted from Bertocello (2004); which this questionnaire contains 55 questions. The protocol was organized from the nature of using responses classified as positive and negative aspects, proposals in with respect to five 5 communication domains: family relationships, social relationships, personal analysis; morphofunctional aspect, and use of writing. To promote and guarantee the autonomy of the respondents, was examiners made use of used assistive technology with the Visual Response Scale. Results: The responses that total laryngectomy compromises the quality of life in communication amounted to 463 occurrences (65.7%), and that who responses suggesting good quality of life were represented with amounted to 242 occurrences (34.3%), from a total of 705 occurrencesresponses. From Among the five 5 Communication domains, four 4 had percentages of above 63% for occurrences of negative content for impact on communication. Appearance Morphofunctional appearance gave the had the highest percentage of negative content, amounting to 77.3% of cases. Conclusions: The results showed important limitations of a personal and social nature due to poor communication with their peers. Thus, there is a need for multidisciplinary interventions that aim to minimize the entrapment of negative impact on these people communication among these patients.
Dr. Vikram U. Dahifale
Indian Streams Research Journal , 2012,
Abstract: There is mesmerizing changes in libraries in last couple of years .Effectively implementing quality management in libraries requires an understanding of applying appropriate quality management concepts and techniques. Nowadays, electronic resources, networks and the World Wide Web represent a large portion of the library services. In this competitive educational environment, most of kudos institutions in India are thriving to establish reputation by way of imparting quality education. It is in this context that the study of Total Quality Management (TQM) of library becomes crucial.
Development of Total Quality Management in Kaunas University of Technology  [PDF]
Povilas Vanagas,Mantas Vilkas
Engineering Economics , 2008,
Abstract: We reflect on the activities of Department of Quality Management, Faculty of Economics and Management, Kaunas University of Technology in this article. The rea-sons which lead to the establishment of the Department of Quality Management are briefly presented. Since 1997 the members of the department research various problems of quality management, co-ordinate programme for Master’s degree (Quality Management specialization) and commu-nicate its research to business and public organizations. These three activities of the Department research, teaching and communication of the results of research are reviewed in this article. First, the topics of the research conducted from the establishment of the Department could be gener-alized under these themes: Total quality management (TQM) as conceptual core, quality culture, quality and performance measurement, stakeholders’ interests har-monization, processual approach, quality of life, wage administration under TQM. Research under these topics is reviewed. A theoretical contribution and results are dis-cussed. Second, the courses underlying Quality Manage-ment specialization are also analyzed. It is argued that during the decade more than a hundred of students became quality managers. The content of the courses is discussed. Third, the ways of communication of quality management methods to business and public organizations is high-lighted. The main means of communication of TQM are: the Lithuanian Association for Quality Management and the Center for Total Quality Management. The article pre-sents the discussion on possible and relevant research top-ics. Five possible directions was identified: to proceed on research, that has been already conducted, look for new approaches to explain how quality is achieved, incorporate knowledge from other disciplines, reinterpret the main concepts of quality in the context of present changes, ana-lyze the effects of quality management practices.
DYNA , 2012,
Abstract: this paper presents the results of an empirical study conducted in spain among mining companies that hold iso 9001 certification. this study aimed at reflecting upon quality management in spanish mining; and discovering whether the certification of a quality management system provides companies with a framework for integrating total quality management with other management systems, such as environmental management or occupational health and safety management.
The Application of Total Quality Management and Knowledge Management in Health System  [cached]
Mahdieh Taheri,Davood Gharakhani
Research Journal of Applied Sciences, Engineering and Technology , 2013,
Abstract: Today, quality and knowledge are turned into determining factors of success and competitiveness of organizations and total quality management and knowledge management are discussed as one of the last organizational issues in management science. In this study after a short overview of theoretical literature of total quality management and knowledge management and the importance of implementing these modern systems in health system, the importance and method of their application in health system will be investigated.
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