%0 Journal Article %T The Feasibility of an E-Learning Program to Improve First Line Law Enforcement Responders Recognition of Emotionally Disturbed Persons %A Bianca Lauria-Horner %A Brad Kelln %A Scott Theriault %J Open Access Library Journal %V 1 %N 3 %P 1-8 %@ 2333-9721 %D 2014 %I Open Access Library %R 10.4236/oalib.1100470 %X

Introduction: With deinstitutionalization, there are higher demands placed on police in dealing with ¡°emotionally disturbed persons or EDPs¡± (e.g., those in an agitated state due to any or several of the following reasons: pre-existing mental health disorder; emerging mental health disorder; extreme situational stress; substance abuse). The need for training of first responders in the management of EDPs and/or those suffering from mental illness is well documented in the literature. We are evaluating the feasibility of an e-learning course which trains first responders to recognize emotionally disturbed persons and adopt effective strategies to de-escalate a crisis situation. Methods: Mental health experts and senior law enforcement personnel collaborated to pilot a program designed to improve law enforcement officers¡¯ skills in recognizing, categorizing and managing EDPs, ¡°Recognition of Emotionally Disturbed Persons¡±. Following a successful training pilot Dalhousie University Department of Psychiatry entered into a partnership with Canadian Police Knowledge Network (CPKN)¡ªCanada¡¯s leading provider of online training solutions for police officers¡ªin order to provide a 2-hour online program available across Canada and internationally, currently known as Recognition of Emotionally Disturbed Persons (REDP) e-learning course. Results: The authors will discuss the feasibility of an on-line learning program, the benefits and challenges learners have faced over the 4-year period since its inception. Attendees¡¯ satisfaction levels regarding the relevance and utility of this learning model was high. The REDP-e-learning course has proven to be a practical and useful approach for first responders dealing with emotionally disturbed persons. This model is a viable and cost-effective option especially in public service organizations where time efficiencies and reducing budgets are a priority. Organizations developing training programs for such target audiences need to take these factors into account in order to ensure long term sustainability.

%K Police %K Training %K E©\Learning %K Emotionally Disturbed Persons %K Mental Health %U http://www.oalib.com/paper/3064148